Contact Centre Tenders and Contracts in North West England

230 matching notices from public sector buyers in North West England, 1 published in the last 30 days.

Recent buyers include Procurement for Housing, Fusion 21 Foundation and Rochdale Boroughwide Housing Ltd.

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230 results

Awarded contract, expiring 22 February 2029Published 4 February 2026
Telecoms Network and Infrastructure Framework
Procurement for Housing
Supplier(s)
14 suppliers
Abzorb Group Ltd
Avoira Ltd
Britannic Technologies Limited
Central Networks and Technologies
CLOUDCLEVR LIMITED
Daisy Communications Limited
Database for Business Limited
Exchange Communications Installations Ltd
HYBRIT SERVICES LTD
INCLINE IT LIMITED
KESTRONICS LIMITED
MLL Telecom Ltd.
Social Telecoms CIC
Southern Communications Corporate Solutions Limited
Installation services of communications equipmentAwarded 30 January 2026
£59,000,000
Stale Pre-tender, closed 2 March 2026Published 27 January 2026
Fusion21 Responsive Repairs & Void Property Framework (2026-30)
Fusion 21 FoundationBuilding construction work
£350,000,000
Closed tender, closed 16 January 2026Published 18 December 2025
ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
Rochdale Boroughwide Housing LtdCall centre
£495,878.4
Closed tender, closed 19 January 2026Published 12 December 2025
Out of Hours Contact Centre Services
The Guinness Partnership LtdTelephone-answering services
£1,104,250
Awarded contract, expiring 17 November 2029Published 10 December 2025
GB-St Helens: Contract Award Notice - Netcall Contact Centre Software
TorusSupplier(s) Netcall Technology LimitedSoftware supply servicesAwarded 18 November 2025
£620,640
Awarded contractPublished 18 November 2025
SMBC and SHG Netcall Contact Centre Solution
Stockport Metropolitan Borough CouncilSupplier(s) Netcall Technology LimitedSoftware-related servicesAwarded 18 November 2025
£693,000
Awarded contract, expiring 23 September 2028Published 10 October 2025
Contact Centre Out of Hours Call Handling
Livv Housing GroupSupplier(s) Orca Business Support LimitedTelephone-answering servicesAwarded 10 October 2025
£80,000
Closed tender, closed 17 October 2025Published 25 September 2025
Soft Market Testing - Trafford - Unified Communications and Contact Centre Solution
Trafford Council
Value not stated
Stale Pre-tender, closed 17 October 2025Published 24 September 2025
Unified Communications and Contact Centre Solution
Trafford CouncilIT services: consulting, software development, Internet and support
Value not stated
Awarded contract, expiring 1 October 2029Published 22 September 2025
Outsourced Services
Crown Commercial Service
Supplier(s)
27 suppliers
Accenture (UK) Limited
ARVATO LIMITED
Capita Business Services Ltd
CENTRIC HR LIMITED
CGI IT UK Ltd
Charles Novacroft Direct Limited
CLEARANSWER CALL CENTRES LIMITED
CONCENTRIX TSC UK LTD
DDC OUTSOURCING SOLUTIONS LIMITED
Energy Saving Trust
FOUNDEVER GB LIMITED
G4S Cash Solutions (UK) Ltd
Hinduja Global Solutions UK Limited
Huntswood CTC Ltd
KONECTA UK LIMITED
Liberata UK Limited
MAXIMUS UK SERVICES LIMITED
NCO Europe Limited
NHS Shared Business Services
PricewaterhouseCoopers LLP
Reed in Partnership Ltd
SERCO LIMITED
SIGMA CONNECTED LTD
Sopra Steria Limited
TATA Consultancy Services Ltd
Teleperformance Limited
WIPRO IT SERVICES UK SOCIETAS
Call centreAwarded 22 September 2025
£5,000,000,000
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Closed tender, closed 3 November 2025Published 22 September 2025
Telecoms Network and Infrastructure Framework
Procurement for HousingResearch and Development services on security and defence materials
£82,500,000
Awarded contract, expiring 30 April 2028Published 29 July 2025
Fixed Lines Telephony and Broadband including Cirrus
Your Housing GroupSupplier(s) GAMMA NETWORK SOLUTIONS LIMITEDLocal area networkAwarded 1 May 2025
£217,590.92
Awarded contract, expiring 6 May 2030Published 6 June 2025
DWP Digital Channels Contact Centre (DC3)
Department For Work and Pensions (DWP)Supplier(s) Route 101 LimitedIT services: consulting, software development, Internet and supportAwarded 7 May 2025
£265,320,000
Closed tender, closed 23 June 2025Published 29 May 2025
HMRC Contact Centre as a Service (CCaaS)
HM Revenue & Customs (HMRC)IT services: consulting, software development, Internet and support
£500,000,000
Awarded contractPublished 23 May 2025
Contact Telephony Services
Rochdale Metropolitan Borough CouncilSupplier(s) KERV EXPERIENCE LIMITEDIT services: consulting, software development, Internet and supportAwarded 10 April 2025
£304,020
Stale Pre-tender, closed 15 September 2025Published 16 May 2025
Telecoms Network and Infrastructure Framework
Procurement for HousingOffice and computing machinery, equipment and supplies except furniture and software packages
£82,500,000
Closed tender, closed 9 May 2025Published 23 April 2025
Telephony & Contact Centre Solutions - Call Masking Demo
Manchester City Council
Value not stated
Stale Pre-tender, closed 9 May 2025Published 23 April 2025
Telephony and Contact Centre Solutions - Call Masking Solutions
Manchester City CouncilSoftware package and information systems
Value not stated
Stale Pre-tender, closed 14 August 2026Published 17 April 2025
Network Services 4
Government Commercial AgencyCommand and control system
£8,000,000,000
Closed tender, closed 30 April 2025Published 14 March 2025
Outsourced Services
Crown Commercial ServiceCall centre
£5,000,000,000

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