Unified Communications and Contact Centre Solution
Details
- Buyer
- Trafford Council
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 24 September 2025
- Submission
- 17 October 2025
- Source
- uk:find_a_tender
Tender description
Trafford Council are looking to identify and engage a strategic partner to deliver a secure, robust, and future-ready Unified Communications (UC) and Contact Centre solution. The solution must support Trafford Councils ambition to enhance resident engagement, streamline internal communications, and integrate seamlessly with their corporate digital platforms. Further details can be found within the attached market engagement brief on The Chest / Proactis - Project information - DN791882
Timeline
- Completed: Pre-tender published24 September 2025Current notice
About the buyer
Trafford Council is a Greater Manchester local authority that procures supplies, services and works for residents and local businesses. STAR Procurement, a shared service run jointly with five neighbouring councils, manages most of its tenders and quotations. STAR also runs procurement for Knowsley, Rochdale, St Helens, Stockport and Tameside councils.
Over the past 5 years, most of Trafford Council's contract awards have been in architectural and engineering services, construction work, and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@trafford-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@trafford-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@trafford-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@trafford-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@trafford-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@trafford-council.gov |
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