Contact Centre Tenders and Contracts in the East of England

83 matching notices from public sector buyers in the East of England, 0 published in the last 30 days.

Recent buyers include Norfolk County Council, ANGLIAN WATER SERVICES LIMITED and Epping Forest District Council.

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Awarded contract, expiring 30 September 2028Published 28 August 2026
Telephony services
Norfolk County CouncilSupplier(s) Trustmarque Solutions LtdTelecommunications servicesAwarded 1 October 2026
£255,603.92
Stale Pre-tender, closed 12 September 2026Published 11 August 2026
Network and Connectivity Market Engagement
ANGLIAN WATER SERVICES LIMITEDComputer network services
£10,000,000
Awarded contract, expiring in 11 monthsPublished 29 July 2026
Out of Hours Call Handling Service (OOH)
Epping Forest District CouncilSupplier(s) SPS Doorguard Ltd.Call centreAwarded 1 October 2026
£30,166
Awarded contract, expiring 30 June 2029Published 2 July 2026
Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation
Suffolk County CouncilSupplier(s) TTEC (UK) Solutions LimitedIT services: consulting, software development, Internet and supportAwarded 1 July 2026
£230,160
Awarded contract, expiring 1 March 2029Published 16 March 2026
Microsoft Dynamics 365 Contact Centre Telephony Programme
Suffolk County CouncilSupplier(s) TTEC (UK) Solutions LimitedIT services: consulting, software development, Internet and supportAwarded 2 March 2026
£65,000
Awarded contract, expiring 30 November 2028Published 18 November 2025
Video and Contact Centre Audio Managed Service
Cambridge City CouncilSupplier(s) PREMIER BUSINESS AUDIO LIMITEDRadio, television, communication, telecommunication and related equipmentAwarded 4 November 2025
£40,000
Closed tender, closed 3 November 2025Published 7 October 2025
Video and Contact Centre Audio Managed Service
Cambridge City CouncilRadio, television, communication, telecommunication and related equipment
£40,000
Closed tender, closed 9 October 2025Published 16 September 2025
EEAST - Marketing Contacts Database (250424A)
East of England Ambulance Service NHS TrustMarketing services
£75,000
Stale Pre-tenderPublished 12 August 2025
CA16316 - ESNEFT 2758 Out of Hours Care Coordination Centre RFI
East Suffolk and North Essex NHS Foundation TrustCall centre
Value not stated
Closed tender, closed 18 August 2025Published 30 July 2025
EEAST - Marketing Contacts Database (250424)
East of England Ambulance Service NHS TrustMarketing services
£75,000
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Awarded contract, expiring 30 June 2028Published 17 June 2025
AT1368 Telephony and Contact Centre Services
Luton CouncilSupplier(s) 4NET TECHNOLOGIES LTDTelecommunications servicesAwarded 1 July 2025
£836,852
Awarded contract, expiring 26 June 2030Published 10 June 2025
Reference - BTNS302100 - BT Five9 Cloud Contact Centre
Cambridgeshire Community Services NHS TrustSupplier(s) British Telecommunications PLCInformation technology servicesAwarded 1 June 2025
£950,000
Awarded contract, expiring 31 January 2029Published 13 May 2025
Alvaria Cloud Contact System Extension
The Open UniversitySupplier(s) Academia LtdSoftware package and information systemsAwarded 1 February 2026
£2,285,495.04
Awarded contract, expiring 29 September 2028Published 28 April 2025
Contact Centre Solution
Isle of Wight CouncilSupplier(s) Cinos LtdIT services: consulting, software development, Internet and supportAwarded 19 May 2025
£307,810.78
Expired contract, expired 31 March 2025Published 13 March 2025
Contact Centre Transformation to a Hosted Solution (CCaaS)
Peterborough City CouncilSupplier(s) PricewaterhouseCoopers LLPTelecommunication consultancy servicesAwarded 31 January 2025
£63,000
Stale Pre-tender, closed 21 March 2025Published 7 March 2025
Haringey Council Procurement for Out of Hours Call Handling Service
London Borough of HaringeyTelecommunications services
Value not stated
Closed tender, closed 30 March 2025Published 28 February 2025
Out of Hours Call Handling & Telecare Alarm Monitoring Services
Freebridge Community HousingCall centre
£350,000
Closed tender, closed 30 March 2025Published 24 February 2025
Out of Hours Call Handling & Telecare Alarm Monitoring Services
Freebridge Community HousingCall centre
£350,000
Awarded contract, expiring 30 November 2029Published 19 December 2024
Gas suppression system for Server room
Isle of Wight CouncilSupplier(s) Secure I.T. Environments LtdComputer-related equipmentAwarded 17 December 2024
£50,000
Expired contract, expired 23 November 2024Published 23 October 2024
Innovation pilot 1
West Northamptonshire CouncilSupplier(s) PricewaterhouseCoopers LLPComputer equipment and suppliesAwarded 14 October 2024
£55,000

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