Contact Centre Tenders and Contracts in South West England

81 matching notices from public sector buyers in South West England, 0 published in the last 30 days.

Recent buyers include Mid Devon District Council, Plymouth Community Homes and NHS South, Central and West Commissioning Support Unit.

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81 results

Awarded contract, expiring 31 May 2029Published 15 June 2026
WV26014 - Lifeline and Out of Hours Contact Centre Services
Mid Devon District CouncilSupplier(s) Somerset CouncilOffice-support servicesAwarded 15 June 2026
£129,113.33
Awarded contract, expiring in 5 monthsPublished 27 March 2026
Out of Hours Call Handling
Plymouth Community HomesSupplier(s) Orbis Project LtdTelephone-answering servicesAwarded 27 March 2026
£44,326.26
Awarded contract, expiring in 5 monthsPublished 11 March 2026
Contract for the provision of Amazon Connect Telephony for NHS North of England Care System Support (NECS)
NHS South, Central and West Commissioning Support UnitSupplier(s) AMAZON WEB SERVICES EMEA SARLTelecommunications servicesAwarded 1 March 2026
£50,000
Awarded contract, expiring 22 December 2030Published 22 January 2026
Liberty Converse CX - Contact Centre Solution
Stroud District CouncilSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 19 December 2025
£604,290
Awarded contract, expiring 2 March 2029Published 20 August 2025
DDaT24517 Acas Helpline replacement
UK Shared Business Services - UKSBSSupplier(s) Vodafone LtdNetwork systemAwarded 8 August 2025
£2,746,552.94
Awarded contract, expiring in 8 monthsPublished 8 July 2025
Contact Centre Solution for Somerset Council
Somerset CouncilSupplier(s) Kerv Experieince LtdIT services: consulting, software development, Internet and supportAwarded 5 July 2025
£150,000
Awarded contract, expiring in 6 monthsPublished 2 May 2025
Amazon Web Services Connect solution for Care Navigation Service's digital enhancements
NHS South, Central and West Commissioning Support UnitSupplier(s) AMAZON WEB SERVICES EMEA SARLSoftware package and information systemsAwarded 29 April 2025
£300,000
Closed tender, closed 16 February 2026Published 11 April 2025
National Contact Centre - Re-tender
NHS Blood and Transplant
Value not stated
Stale Pre-tender, closed 1 April 2025Published 4 March 2025
Contact Centre Solution
GreenSquareAccordCommunication and multimedia software package
Value not stated
Expired contract, expired 13 March 2026Published 5 February 2025
Service Desk Workforce Management Tool
NHS South, Central and West Commissioning Support UnitSupplier(s) Wavenet LtdSoftware package and information systemsAwarded 13 January 2025
£78,702.67
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Awarded contract, expiring in 13 monthsPublished 16 December 2024
Strata Contact Centre
Teignbridge District CouncilSupplier(s) BUSINESS SYSTEMS (U.K.) LIMITEDSoftware package and information systemsAwarded 9 December 2024
£462,120
Awarded contract, expiring 1 December 2029Published 8 November 2024
Telephony and Contact Centre Service
Bath and North East Somerset CouncilSupplier(s) CHARTERHOUSE VOICE & DATA LIMITEDTelecommunications equipment and suppliesAwarded 2 December 2024
£1,945,154.35
Closed tender, closed 30 August 2024Published 15 July 2024
Strata Contact Centre
Teignbridge District CouncilSoftware package and information systems
Value not stated
Expired contract, expired 28 April 2025Published 15 May 2024
Amazon Connect for CNS Digital Enhancements
NHS South, Central and West Commissioning Support UnitSupplier(s) AMAZON WEB SERVICES EMEA SARLNetworking, Internet and intranet software packageAwarded 29 April 2024
£162,000
Awarded contract, expiring in 2 monthsPublished 14 May 2024
Customer Services Telephony
Aster Property LimitedSupplier(s) CIPTEX LTDCustomer servicesAwarded 1 January 2024
£982,447.98
Stale Pre-tenderPublished 16 April 2024
OOH Repairs Service & Anti Social Behaviour
Plymouth Community HomesCall centre
Value not stated
Closed tender, closed 17 May 2024Published 16 April 2024
OOH Repairs Service & Anti Social Behaviour
Plymouth Community HomesCall centre
Value not stated
Stale Pre-tenderPublished 19 January 2024
National Contact Centre
NHS Blood and TransplantCall centre
£35,000,000
Expired contract, expired 30 September 2026Published 3 November 2023
Omnichannel Contact Centre Solution for BCP Council
Bournemouth Christchurch and Poole CouncilSupplier(s) Puzzel LimitedSoftware package and information systemsAwarded 1 October 2023
£813,018
Closed tender, closed 7 November 2023Published 24 October 2023
RM1043.8-1-Bath & North East Somerset Council - Unified Communications & Contact Centre Strategy & Procurement-closed
Bath and North East Somerset Council
Value not stated

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