Contact Centre Tenders and Contracts in the East Midlands

77 matching notices from public sector buyers in the East Midlands, 0 published in the last 30 days.

Recent buyers include United Lincolnshire Teaching Hospitals NHS Trust, Lincolnshire County Council and Chesterfield Borough Council.

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Awarded contract, expiring 24 September 2029Published 24 September 2026
Contact Centre Platform
United Lincolnshire Teaching Hospitals NHS TrustSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 21 September 2026
£532,594
Awarded contract, expiring in 9 monthsPublished 6 August 2026
Lincolnshire County Council Customer Contact Centre Telephony
Lincolnshire County CouncilSupplier(s) GAMMA NETWORK SOLUTIONS LIMITEDTelephone connectionsAwarded 5 August 2026
£399,222
Awarded contract, expiring in 8 monthsPublished 26 June 2026
Out of Hours Call Handling
Chesterfield Borough CouncilSupplier(s) SPS Doorguard LimiteAwarded 1 July 2026
£30,000
Awarded contractPublished 26 June 2026
Out of Hours Call Handling
Chesterfield Borough CouncilSupplier(s) SPS Doorguard Ltd.Telephone-answering servicesAwarded 26 June 2026
£32,006
Awarded contract, expiring 24 May 2029Published 15 June 2026
Telephony System - Cloud Communications 8x8
Nottinghamshire County CouncilSupplier(s) VIRGIN MEDIA BUSINESS LIMITEDIP telephone servicesAwarded 25 May 2026
£403,599.84
Awarded contract, expiring 24 May 2029Published 15 June 2026
Telephony System - Cloud Communications 8x8
Nottinghamshire County CouncilSupplier(s) VIRGIN MEDIA BUSINESS LIMITEDAwarded 25 May 2026
£500,000
Awarded contract, expiring 3 October 2028Published 12 May 2026
Geomant UK Limited
North Kesteven District CouncilSupplier(s) GEOMANT UK LIMITEDAwarded 12 May 2026
£50,000
Awarded contract, expiring 31 March 2029Published 25 February 2026
Out of Hours Call Handling Service – 00267-CX
Stonewater LtdSupplier(s) SPS Doorguard Ltd.Call centreAwarded 10 February 2026
260,000
Expired contract, expired 31 August 2026Published 10 February 2026
CPU 7746 Contact centre software renewal
Nottingham City CouncilSupplier(s) Insight Direct (UK) LtdSoftware package and information systemsAwarded 1 September 2025
£76,846
Awarded contract, expiring in 16 monthsPublished 23 January 2026
Out of Hours Call Handling
London Borough of SuttonSupplier(s) FOUNDEVER GB LIMITEDAwarded 13 February 2026
£411,600
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Awarded contract, expiring in 2 monthsPublished 7 January 2026
Cloud Contact Centre Service Platform
United Lincolnshire Teaching Hospitals NHS TrustSupplier(s) AMAZON WEB SERVICES EMEA SARLSoftware package and information systemsAwarded 15 December 2025
£168,000
Closed tender, closed 12 December 2025Published 10 November 2025
Out of Hours Call Handling Service – 00267-CX
Stonewater LtdTelephone-answering services
£260,000
Awarded contract, expiring 29 September 2028Published 10 September 2025
Provision of a Cloud Based Contact Centre Solution
Leicestershire County CouncilSupplier(s) Specialist Computer Centres PLCConstruction workAwarded 8 September 2025
£2,056,225.2
Awarded contract, expiring 3 October 2029Published 2 July 2025
Mobile Hardware and Services
Nottinghamshire County CouncilSupplier(s) Specialist Computer Centres PLCData and voice mediaAwarded 3 October 2024
£150,000
Awarded contract, expiring 22 March 2029Published 2 July 2025
Mobile Voice and Data Provision
Nottinghamshire County CouncilSupplier(s) Specialist Computer Centres PLCMobile-telephone servicesAwarded 22 March 2024
£1,530,000
Stale Pre-tenderPublished 21 May 2025
Contact Centre Platform
Nottinghamshire County CouncilSoftware package and information systems
Value not stated
Closed tender, closed 28 February 2025Published 28 January 2025
Call handling services (out of hours)
East Midlands Housing GroupTelephone-answering services
£630,000
Expired contract, expired 31 August 2025Published 12 December 2024
CPU 7449 Contact centre software renewal
Nottingham City CouncilSupplier(s) Insight Direct (UK) LtdSoftware package and information systemsAwarded 1 September 2024
£80,825
Awarded contract, expiring in 9 monthsPublished 1 August 2024
Contact Centre Software
West Lindsey District CouncilSupplier(s) KERV EXPERIENCE LIMITEDSoftware package and information systemsAwarded 30 July 2024
£235,000
Expired contract, expired 12 February 2026Published 20 June 2024
Out of Hours Call Handling
London Borough of SuttonSupplier(s) FOUNDEVER GB LIMITEDCall centreAwarded 13 February 2023
£166,000

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