Contact Centre Tenders and Contracts in England

1,073 matching notices from public sector buyers in England, 3 published in the last 30 days.

Recent buyers include Orbit Group Ltd, Plus Dane Housing Limited and Thameslink Southern Great Northern Limited (TSGN).

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1,073 results

Awarded contractPublished 21 October 2026
Workforce Management Software
Orbit Group LtdSupplier(s) BUSINESS SYSTEMS (U.K.) LIMITEDSoftware package and information systemsAwarded 23 September 2026
£111,038.04
Awarded contract, expiring 5 October 2031Published 21 October 2026
GB-Liverpool: Out of Hours Contact Centre Services
Plus Dane Housing LimitedSupplier(s) NATIONWIDE PROPERTY ASSISTANCE LTD, PART OF DAVIES GROUP LIMITEDTelephone-answering servicesAwarded 6 October 2026
£480,000
Awarded contract, expiring 16 October 2028Published 30 September 2026
Customer Contact Centre
Thameslink Southern Great Northern Limited (TSGN)Supplier(s) CONCENTRIX TSC UK LTDCall centreAwarded 30 September 2026
£8,400,000
Awarded contract, expiring 24 September 2029Published 24 September 2026
Contact Centre Platform
United Lincolnshire Teaching Hospitals NHS TrustSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 21 September 2026
£532,594
Awarded contract, expiring in 10 monthsPublished 22 September 2026
Provision of Genesys Cloud Contact Centre
Department for Business and Trade (DBT)Supplier(s) British Telecommunications PLCTelecommunication services except telephone and data transmission servicesAwarded 27 August 2026
£322,687
Stale Pre-tender, closed 24 October 2026Published 21 September 2026
MIS System Replacement
Salford City CouncilSoftware package and information systems
£350,000
Closed tender, closed 23 October 2026Published 21 September 2026
Management Information System for Regulatory Services, Vehicle Management Services, Waste Management Services and Customer Contact Centre
Salford City Council
Value not stated
Stale Pre-tender, closed 10 October 2026Published 18 September 2026
Avaya Aura Contact Centre System Replacement
Greater Manchester Combined AuthorityIT services: consulting, software development, Internet and support
Value not stated
Awarded contract, expiring 30 September 2030Published 9 September 2026
Fusion21 Responsive Repairs & Void Property Framework (2026-30)
Fusion 21 Foundation
Supplier(s)
72 suppliers
JEAKINS WEIR LIMITED
A A MOLYNEUX BUILDERS LIMITED
Access-able (Uk) Limited
All Service 4 U Ltd
ARPG ECO LTD
Aspect Group Services Ltd (P&D)
AXIS
Brendan Loughran & Sons Limited
Buston and Maughan Ltd
Cavendish Construction Ltd
CBM Group Limited
Chas Berger Limited
Chigwell (London) PLC
Combined Facilities Management (CFM) Ltd
CONNECT LETTINGS AND MANAGEMENT LIMITED
D C K CONSTRUCTION LIMITED
D R Jones (Yeovil) Limited
Davies Group Ltd
DLP Services (Northern Ltd)
Ecosafe Heating Ltd ta Ecosafe Group
Elect Building & Maintenance
Equans Regeneration Limited
Etec Contract Services Ltd
Everwarm Ltd West Lothian
FIRST FIX HEROES LTD
Foster Property Maintenance Ltd
FRANK ROGERS (BUILDING CONTRACTOR) LIMITED
Hardyman
Hindley Contractors
Ian Williams Limited
JOS Property Services
Laker Building Management Solutions Ltd
LUKEMANS LIMITED
LURA CONSTRUCTIONS LTD
MAINTENANCE MANAGEMENT LIMITED
MAMO BUILDING SERVICES LIMITED
Matthews and Tannert Ltd and Swinstead Enterprises Ltd
Maurice Flynn and Sons Ltd
MD Building Services Ltd - K&B
Mears Limited trading as Mears New Homes
Midlands Building and Maintenance Ltd
Milestone South East Limited
MNM Property Services Ltd
MP Group UK
Mulalley & Company Limited (P&D)
Mullen Property Services
NC Range Site Ltd
Noonan Services Group (UK) Ltd
Orbis Project Ltd
Osborne Property Services Limited - K&B
P.K. Murphy Construction Limited
PFL ELECTRICAL LTD
Prestige Domestic Property Maintenance
PROPCALL LTD
R. Benson Property Management
Rapid Response Maintenance Ltd
Re-Gen (UK) Construction Ltd
SALTASH ENTERPRISES LIMITED
SCS FACILITY SERVICES LTD
SEE Services
SER Contractor Ltd
SOUTHWEST VOIDS LTD
SOVINI PROPERTY SERVICES LIMITED
Sterling Services (Northern) Ltd
Structec (NW) Ltd
SYNERGIZE LIMITED
T Brown Group
T GILMARTIN LIMITED
UI SOCIAL INFRASTRUCTURE LIMITED
UPS Building and Maintenance Ltd (Up Holland)
Wates Property Services Limited
Wright Build Ltd
Residential property servicesAwarded 7 September 2026
£350,000,000
Awarded contract, expiring 30 September 2028Published 28 August 2026
Telephony services
Norfolk County CouncilSupplier(s) Trustmarque Solutions LtdTelecommunications servicesAwarded 1 October 2026
£255,603.92
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Stale Pre-tender, closed 10 September 2026Published 27 August 2026
Unified Customer Relationship Management System and Contact Centre Platform
Liverpool City Region Combined AuthorityCustomer Relation Management software package
Value not stated
Awarded contract, expiring 8 September 2028Published 27 August 2026
TISL Eckoh 2 year renewal - TrainTracker / Stations Connect
Network RailSupplier(s) Eckoh LtdIndustry specific software packageAwarded 6 August 2026
£750,708
Stale Pre-tender, closed 17 September 2026Published 27 August 2026
Out of Hours Call Handling Service - Soft Market Engagement (SME)
Metropolitan Housing Trust Limited Call centre
Value not stated
Closed tender, closed 10 September 2026Published 27 August 2026
Pre Market Engagement - Unified Customer Relationship Management System and Contact Centre Platform
MerseytravelTelephone switchboards
Value not stated
Closed tender, closed 2 October 2026Published 21 August 2026
Network Services 4
Government Commercial AgencyElectric sensors
£8,000,000,000
Closed tender, closed 9 October 2026Published 20 August 2026
Out of hours call handling
Phoenix Community HousingOther community, social and personal services
£38,000
Stale Pre-tender, closed 12 September 2026Published 11 August 2026
Network and Connectivity Market Engagement
ANGLIAN WATER SERVICES LIMITEDComputer network services
£10,000,000
Awarded contract, expiring in 9 monthsPublished 6 August 2026
Lincolnshire County Council Customer Contact Centre Telephony
Lincolnshire County CouncilSupplier(s) GAMMA NETWORK SOLUTIONS LIMITEDTelephone connectionsAwarded 5 August 2026
£399,222
Awarded contractPublished 6 August 2026
Digital Telephony Solution
Bernicia GroupSupplier(s) Zoom Communications IncTelecommunications servicesAwarded 6 August 2026
£1,250,000
Awarded contract, expiring 1 June 2029Published 6 August 2026
Contact Centre Solution System
Basingstoke and Deane Borough CouncilSupplier(s) Netcall Technology LimitedCommunication software packageAwarded 2 June 2026
£186,043

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