Contact Centre Tenders and Contracts in Scotland

89 matching notices from public sector buyers in Scotland, 2 published in the last 30 days.

Recent buyers include Barrhead Housing Association Ltd, Dundee City Council and Link Group Ltd.

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89 results

Awarded contractPublished 20 October 2026
Barrhead Housing Association - Two Year Contract for Out of Hours Call Handling and Out of Hours Emergency Works
Barrhead Housing Association LtdSupplier(s) Property One LimitedRepair and maintenance services of electrical building installationsAwarded 19 October 2026
£57,730
Awarded contractPublished 20 October 2026
Barrhead Housing Association - Two Year Contract for Out of Hours Call Handling and Out of Hours Emergency Works
Barrhead Housing Association LtdSupplier(s) Property One LimitedRepair and maintenance services of building installationsAwarded 19 October 2026
£57,730
Awarded contract, expiring 19 April 2033Published 23 September 2026
Award of Mini Competition under CCS Framework Agreement RM6116 - for a Unified Communications Con...
Dundee City CouncilSupplier(s) 8X8 UK LIMITEDTelephone switchboard servicesAwarded 23 September 2026
£1,530,421.5
Pre-tenderPublished 30 July 2026
Replacement of Corporate Telephony and Contact Centre Environment
Link Group LtdTelephone and data transmission services
Value not stated
Pre-tenderPublished 30 July 2026
Replacement of Corporate Telephony and Contact Centre Environment
Link Group LtdTelecommunications equipment and supplies
Value not stated
Awarded contractPublished 17 July 2026
ScotAccount Contact Centre
Scottish GovernmentSupplier(s) CONTENT GURU LIMITEDInformation technology servicesAwarded 15 July 2026
£58,600
Awarded contract, expiring 14 June 2029Published 7 July 2026
Contact Centre as a Service - Product
Student Loans CompanySupplier(s) Softcat PLCCommunication software packageAwarded 15 June 2026
£5,532,977.1
Awarded contractPublished 12 May 2026
Contact Centre Solution
Scottish Environment Protection AgencySupplier(s) Vodafone LtdTechnical servicesAwarded 12 May 2026
£68,000
Awarded contract, expiring 30 April 2029Published 30 November 2025
Contact Centre as a Service
The Skills Development Scotland Co. LtdSupplier(s) SABIO LtdAwarded 30 November 2025
£308,110.73
Awarded contractPublished 14 November 2025
ScotRail Customer Contact Centre
ScotRail Trains LimitedSupplier(s) Teleperformance LimitedOffice-support servicesAwarded 7 October 2025
£9,309,053
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Stale Pre-tenderPublished 10 November 2025
Contact Centre as a Service Platform licencing
Student Loans CompanyCommunication software package
£9,000,000
Awarded contractPublished 8 July 2025
Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations
Southside Housing Association LtdSupplier(s) James Frew LtdHeating engineering services for buildingsAwarded 19 June 2025
£65,591.48
Stale Pre-tenderPublished 25 May 2025
Contact Centre Services
Student Loans CompanyCustomer services
£100,000,000
Awarded contract, expiring in 6 monthsPublished 15 May 2025
FCDO Contact Centre Services & Support
Foreign, Commonwealth and Development OfficeSupplier(s) GAMMA NETWORK SOLUTIONS LIMITEDIT services: consulting, software development, Internet and supportAwarded 8 May 2025
£659,382.4
Awarded contractPublished 7 May 2025
Responsive Maintenance, Out of Hours Call Handling and Emergency Works, Void Property Inspections and Void Property Works and Disability Adaptation Works 2025 - 2028
Cadder Housing Association LtdSupplier(s) Bell Decorating Group LtdPlumbing and sanitary worksAwarded 7 May 2025
£648,905
Awarded contract, expiring 30 March 2029Published 15 April 2025
GB-Glasgow: Contact Centre Services
Student Loans CompanySupplier(s) Teleperformance LimitedCustomer servicesAwarded 31 March 2025
£82,600,000
Awarded contractPublished 7 April 2025
Unified Communications
Scottish Courts and Tribunals ServiceSupplier(s) VIRGIN MEDIA BUSINESS LIMITEDTelecommunications servicesAwarded 28 March 2025
£206,155
Closed tender, closed 17 April 2025Published 18 March 2025
Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations
Southside Housing Association LtdPlumbing and heating materials
£370,000
Awarded contractPublished 12 February 2025
Clyde Valley Group - Two Year Contract for Void Property Works
Clyde Valley Housing Association LimitedSupplier(s) Ac Gold Electrical Services LtdPlumbing materialsAwarded 20 January 2025
£671,242.95
Awarded contractPublished 12 February 2025
Clyde Valley Group - Two Year Contract for Void Property Works
Clyde Valley Housing Association LimitedSupplier(s) Ac Gold Electrical Services LtdPlumbing materialsAwarded 20 January 2025
£671,242.95

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