Closed tender

Telephony & Contact Centre Solutions - Call Masking Demo

Details

Published
23 April 2025
Submission
9 May 2025

Tender description

Manchester City Council is conducting a preliminary market engagement exercise to assess the capability of the Call Masking solutions marketplace. The exercise will assist the Council gather insights in advance of a potential future procurement. Please note this is not a call for competition and Manchester City Council reserves the right not to proceed to procurement. Keywords: Contact Centre, Telephony Solutions, Call Masking

Timeline

  1. Completed: Tender published23 April 2025
    Current notice
  2. Completed: Submission date9 May 2025

About the buyer

Manchester City Council is the local authority for the city of Manchester, and buys through its Corporate Procurement Service. Category leads across the council handle procurement for their own areas of goods and services. A Professional Services Framework covers consultancy and professional services work for the council.

Over the past 5 years, most of Manchester City Council's contract awards have been in health and social work, construction work and transport equipment.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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