Contact Centre Tenders and Contracts in North West England

230 matching notices from public sector buyers in North West England, 1 published in the last 30 days.

Recent buyers include Plus Dane Housing Limited, Salford City Council and Greater Manchester Combined Authority.

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230 results

Awarded contract, expiring 5 October 2031Published 21 October 2026
GB-Liverpool: Out of Hours Contact Centre Services
Plus Dane Housing LimitedSupplier(s) NATIONWIDE PROPERTY ASSISTANCE LTD, PART OF DAVIES GROUP LIMITEDTelephone-answering servicesAwarded 6 October 2026
£480,000
Stale Pre-tender, closed 24 October 2026Published 21 September 2026
MIS System Replacement
Salford City CouncilSoftware package and information systems
£350,000
Closed tender, closed 23 October 2026Published 21 September 2026
Management Information System for Regulatory Services, Vehicle Management Services, Waste Management Services and Customer Contact Centre
Salford City Council
Value not stated
Stale Pre-tender, closed 10 October 2026Published 18 September 2026
Avaya Aura Contact Centre System Replacement
Greater Manchester Combined AuthorityIT services: consulting, software development, Internet and support
Value not stated
Awarded contract, expiring 30 September 2030Published 9 September 2026
Fusion21 Responsive Repairs & Void Property Framework (2026-30)
Fusion 21 Foundation
Supplier(s)
72 suppliers
JEAKINS WEIR LIMITED
A A MOLYNEUX BUILDERS LIMITED
Access-able (Uk) Limited
All Service 4 U Ltd
ARPG ECO LTD
Aspect Group Services Ltd (P&D)
AXIS
Brendan Loughran & Sons Limited
Buston and Maughan Ltd
Cavendish Construction Ltd
CBM Group Limited
Chas Berger Limited
Chigwell (London) PLC
Combined Facilities Management (CFM) Ltd
CONNECT LETTINGS AND MANAGEMENT LIMITED
D C K CONSTRUCTION LIMITED
D R Jones (Yeovil) Limited
Davies Group Ltd
DLP Services (Northern Ltd)
Ecosafe Heating Ltd ta Ecosafe Group
Elect Building & Maintenance
Equans Regeneration Limited
Etec Contract Services Ltd
Everwarm Ltd West Lothian
FIRST FIX HEROES LTD
Foster Property Maintenance Ltd
FRANK ROGERS (BUILDING CONTRACTOR) LIMITED
Hardyman
Hindley Contractors
Ian Williams Limited
JOS Property Services
Laker Building Management Solutions Ltd
LUKEMANS LIMITED
LURA CONSTRUCTIONS LTD
MAINTENANCE MANAGEMENT LIMITED
MAMO BUILDING SERVICES LIMITED
Matthews and Tannert Ltd and Swinstead Enterprises Ltd
Maurice Flynn and Sons Ltd
MD Building Services Ltd - K&B
Mears Limited trading as Mears New Homes
Midlands Building and Maintenance Ltd
Milestone South East Limited
MNM Property Services Ltd
MP Group UK
Mulalley & Company Limited (P&D)
Mullen Property Services
NC Range Site Ltd
Noonan Services Group (UK) Ltd
Orbis Project Ltd
Osborne Property Services Limited - K&B
P.K. Murphy Construction Limited
PFL ELECTRICAL LTD
Prestige Domestic Property Maintenance
PROPCALL LTD
R. Benson Property Management
Rapid Response Maintenance Ltd
Re-Gen (UK) Construction Ltd
SALTASH ENTERPRISES LIMITED
SCS FACILITY SERVICES LTD
SEE Services
SER Contractor Ltd
SOUTHWEST VOIDS LTD
SOVINI PROPERTY SERVICES LIMITED
Sterling Services (Northern) Ltd
Structec (NW) Ltd
SYNERGIZE LIMITED
T Brown Group
T GILMARTIN LIMITED
UI SOCIAL INFRASTRUCTURE LIMITED
UPS Building and Maintenance Ltd (Up Holland)
Wates Property Services Limited
Wright Build Ltd
Residential property servicesAwarded 7 September 2026
£350,000,000
Stale Pre-tender, closed 10 September 2026Published 27 August 2026
Unified Customer Relationship Management System and Contact Centre Platform
Liverpool City Region Combined AuthorityCustomer Relation Management software package
Value not stated
Closed tender, closed 10 September 2026Published 27 August 2026
Pre Market Engagement - Unified Customer Relationship Management System and Contact Centre Platform
MerseytravelTelephone switchboards
Value not stated
Closed tender, closed 2 October 2026Published 21 August 2026
Network Services 4
Government Commercial AgencyElectric sensors
£8,000,000,000
Closed tender, closed 10 July 2026Published 12 June 2026
Customer Care for the Future
Transport for Greater Manchester
Value not stated
Closed tender, closed 19 June 2026Published 12 May 2026
Fusion21 Responsive Repairs & Void Property Framework (2026-30)
Fusion 21 FoundationRepair and maintenance services
£350,000,000
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Awarded contract, expiring 31 March 2029Published 6 May 2026
Provision of Contact Centre as a Service Next Generation
Government Commercial AgencySupplier(s) Vodafone LtdInformation technology servicesAwarded 1 April 2026
£3,136,949.8
Awarded contract, expiring 14 May 2034Published 27 April 2026
HMRC Contact Centre as a Service (CCaaS)
HM Revenue & Customs (HMRC)Supplier(s) Capgemini UK plcIntegrated telecommunications servicesAwarded 27 April 2026
£500,000,000
Awarded contractPublished 23 April 2026
Unified Communications and Contact Centre
Trafford CouncilSupplier(s) GAMMA NETWORK SOLUTIONS LIMITEDTelecommunications servicesAwarded 11 February 2026
£503,187.37
Awarded contract, expiring 30 June 2029Published 15 April 2026
Out of Hours Contact Centre Services
The Guinness Partnership LtdSupplier(s) Allied Health-Services Ltd t/a First Call Business CommunicationsTelephone-answering servicesAwarded 15 April 2026
£805,000
Awarded contract, expiring in 15 monthsPublished 9 March 2026
Provision of an Outsourced Contact Centre and Business Services
Crown Commercial ServiceSupplier(s) SERCO LIMITEDInformation technology servicesAwarded 2 February 2026
£73,910,000
Expired contract, expired 12 March 2026Published 4 March 2026
Phase 2 Contact Centre Services
Department For Work and Pensions (DWP)Supplier(s) G4S Cash Solutions (UK) LtdCall centreAwarded 19 December 2022
£235,100,394
Awarded contract, expiring in 5 monthsPublished 3 March 2026
ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
Rochdale Boroughwide Housing LtdSupplier(s) Mango Direct Marketing LtdCall centreAwarded 3 March 2026
192,418.6
Awarded contract, expiring 31 March 2029Published 2 March 2026
Microsoft Direct Routing Carrier Services and Contact Centre Services
University of CumbriaSupplier(s) CHARTERHOUSE VOICE & DATA LIMITEDRadio, television, communication, telecommunication and related equipmentAwarded 1 April 2026
£291,844
Awarded contract, expiring in 8 monthsPublished 27 February 2026
Out of Hours - Housing Service
Cheshire West and Chester CouncilSupplier(s) ForWorksAdministration servicesAwarded 27 February 2026
£100,000
Awarded contract, expiring 31 March 2029Published 23 February 2026
Microsoft Direct Routing Carrier Services and Contact Centre Services
University of CumbriaSupplier(s) CHARTERHOUSE VOICE & DATA LIMITEDRadio, television, communication, telecommunication and related equipmentAwarded 1 April 2026
£291,844

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