Contact Centre Solution System
Details
- Supplier(s)
- Netcall Technology Limited
- Value
- £186,043
- Duration
- 3 years
- Topic
- Communication software package
- Published
- 6 August 2026
- Source
- uk:contracts_finder
Tender description
Contract for the provision of an omnichannel to support the Councils Contact Centres. Awarded under G-Cloud 14 (RM1557.14)
Timeline
- Completed: Award date2 June 2026
- Completed: Award published6 August 2026Current notice
- Next: Contract expiry date1 June 2029in 3 years
About the buyer
Basingstoke and Deane Borough Council is a local authority running its own commercial and procurement function for the Basingstoke area. A published Selling Guide sets out the rules for competing for council contracts. The council's own Procurement and Contract Management Strategy sets the framework for how contracts are planned and awarded.
Over the past 5 years, most of Basingstoke and Deane Borough Council's contract awards have been in business services, construction work and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@basingstoke-and-deane-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@basingstoke-and-deane-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@basingstoke-and-deane-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@basingstoke-and-deane-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@basingstoke-and-deane-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@basingstoke-and-deane-borough-council.gov |
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