Contact Centre Tenders and Contracts in England

1,073 matching notices from public sector buyers in England, 3 published in the last 30 days.

Recent buyers include Fusion 21 Foundation, London Borough of Sutton and Stroud District Council.

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1,073 results

Stale Pre-tender, closed 2 March 2026Published 27 January 2026
Fusion21 Responsive Repairs & Void Property Framework (2026-30)
Fusion 21 FoundationBuilding construction work
£350,000,000
Awarded contract, expiring in 16 monthsPublished 23 January 2026
Out of Hours Call Handling
London Borough of SuttonSupplier(s) FOUNDEVER GB LIMITEDAwarded 13 February 2026
£411,600
Awarded contract, expiring 22 December 2030Published 22 January 2026
Liberty Converse CX - Contact Centre Solution
Stroud District CouncilSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 19 December 2025
£604,290
Awarded contractPublished 7 January 2026
Purchasing of Telephony Services for University Clearing Days
Sheffield Hallam UniversitySupplier(s) Netcall Technology LimitedTelecommunications servicesAwarded 1 November 2025
£251,929
Awarded contract, expiring in 2 monthsPublished 7 January 2026
Cloud Contact Centre Service Platform
United Lincolnshire Teaching Hospitals NHS TrustSupplier(s) AMAZON WEB SERVICES EMEA SARLSoftware package and information systemsAwarded 15 December 2025
£168,000
Awarded contractPublished 5 January 2026
Contact Centre Management System
LEEDS FEDERATED HOUSING ASSOCIATION LIMITEDSupplier(s) IP Exchange LtdIP telephone servicesAwarded 1 October 2025
£350,000
Awarded contract, expiring 31 March 2030Published 19 December 2025
Contact Centre Services
Kent County CouncilSupplier(s) Capita Business Services LtdCall centreAwarded 1 April 2026
£9,142,634
Closed tender, closed 16 January 2026Published 18 December 2025
ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
Rochdale Boroughwide Housing LtdCall centre
£495,878.4
Awarded contract, expiring 31 March 2029Published 16 December 2025
Out of Hours Call Handling Service
SWAYTHLING HOUSING SOCIETY LIMITED, Abri Group LimitedSupplier(s) Morgan Sindall Property Services (trading as Lovell PartnershipsTelephone operator servicesAwarded 10 December 2025
£2,200,000
Awarded contract, expiring in 2 monthsPublished 15 December 2025
Out of Hours Call Handling Service
West Kent Housing AssociationSupplier(s) CAREIUM UK LIMITEDTelephone-answering servicesAwarded 15 December 2025
£17,700
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Closed tender, closed 19 January 2026Published 12 December 2025
Out of Hours Contact Centre Services
The Guinness Partnership LtdTelephone-answering services
£1,104,250
Awarded contract, expiring 17 November 2029Published 10 December 2025
GB-St Helens: Contract Award Notice - Netcall Contact Centre Software
TorusSupplier(s) Netcall Technology LimitedSoftware supply servicesAwarded 18 November 2025
£620,640
Stale Pre-tender, closed 19 January 2026Published 5 December 2025
NUN - Pre-market Engagement - AI Telephony Contact Centre Solution
Nuneaton and Bedworth Borough CouncilInteractive voice response software development services
Value not stated
Awarded contract, expiring 30 November 2028Published 4 December 2025
Awarded contract
Department for EducationSupplier(s) Route 101 LimitedIT services: consulting, software development, Internet and supportAwarded 1 December 2025
£1,495,651
Awarded contract, expiring 30 November 2028Published 18 November 2025
Video and Contact Centre Audio Managed Service
Cambridge City CouncilSupplier(s) PREMIER BUSINESS AUDIO LIMITEDRadio, television, communication, telecommunication and related equipmentAwarded 4 November 2025
£40,000
Awarded contractPublished 18 November 2025
SMBC and SHG Netcall Contact Centre Solution
Stockport Metropolitan Borough CouncilSupplier(s) Netcall Technology LimitedSoftware-related servicesAwarded 18 November 2025
£693,000
Closed tender, closed 16 December 2025Published 14 November 2025
Out of Hours Call-Handling Services
Believe Housing LimitedCall centre
£250,000
Closed tender, closed 12 December 2025Published 10 November 2025
Out of Hours Call Handling Service – 00267-CX
Stonewater LtdTelephone-answering services
£260,000
Awarded contract, expiring in 12 monthsPublished 4 November 2025
Contact Centre as a Service
Money And Pensions ServiceSupplier(s) KERV DIGITAL LIMITEDContact management software packageAwarded 24 October 2025
£9,187,844
Awarded contract, expiring in 11 monthsPublished 29 October 2025
MHCLG Contact Centre First Line Support Services
Ministry of Housing, Communities & Local GovernmentSupplier(s) XBP Europe Limited (formerly Exela Technologies Ltd)IT services: consulting, software development, Internet and supportAwarded 1 October 2025
£12,000,000

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