MHCLG Contact Centre First Line Support Services
Details
- Value
- £12,000,000
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 29 October 2025
- Source
- uk:contracts_finder
Tender description
This contract has already been awarded and is being published for transparency purposes. Outsourced cloud contact centre as a service, with associated back office and case management solutions.
Timeline
- Completed: Award date1 October 2025
- Completed: Award published29 October 2025Current notice
- Next: Contract expiry date30 September 2027in 12 months
About the buyer
Ministry of Housing, Communities & Local Government is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ministry-of-housing-communities-local-government.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ministry-of-housing-communities-local-government.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ministry-of-housing-communities-local-government.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ministry-of-housing-communities-local-government.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ministry-of-housing-communities-local-government.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ministry-of-housing-communities-local-government.gov |
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