Customer Service Tenders and Contracts in England

3,468 matching notices from public sector buyers in England, 17 published in the last 30 days.

Recent buyers include Wakefield Council, Amplius Living and Great Yarmouth Borough Council.

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3,468 results

Closed tender, closed 16 May 2025Published 2 May 2025
Wakefield Councill Contact Centre Telephony Solution
Wakefield CouncilTelecommunications equipment and supplies
Value not stated
Expired contract, expired 14 April 2026Published 1 May 2025
Provision of Omnichannel Contact Centre Solution
Amplius LivingSupplier(s) Puzzel LimitedSoftware package and information systemsAwarded 1 May 2025
£132,089.7
Closed tender, closed 3 June 2025Published 1 May 2025
Out of Hours Telephone Service
Great Yarmouth Borough CouncilTelecommunication services except telephone and data transmission services
£50,000
Awarded contractPublished 29 April 2025
008695 - Customer Contact Centre through digital and omni-channel
Newcastle City CouncilSupplier(s) AWS EMEA SARL UKOther community, social and personal servicesAwarded 22 April 2025
£900,000
Closed tender, closed 4 June 2025Published 29 April 2025
Patient/Citizen Communication, Engagement & Hybrid Mail Solutions
NHS Shared Business ServicesIT services: consulting, software development, Internet and support
£250,000,000
Stale Pre-tender, closed 10 May 2025Published 28 April 2025
00534-CS – Transactional Customer Feedback
Stonewater LtdDesign and execution of research and development
Value not stated
Awarded contract, expiring 29 September 2028Published 28 April 2025
Contact Centre Solution
Isle of Wight CouncilSupplier(s) Cinos LtdIT services: consulting, software development, Internet and supportAwarded 19 May 2025
£307,810.78
Awarded contract, expiring 1 September 2028Published 24 April 2025
The Provision of Barrow Campus Security Services - AWARD
University of CumbriaSupplier(s) Northern Security LtdSecurity servicesAwarded 2 September 2025
£363,253
Closed tender, closed 9 May 2025Published 23 April 2025
Telephony & Contact Centre Solutions - Call Masking Demo
Manchester City Council
Value not stated
Stale Pre-tender, closed 9 May 2025Published 23 April 2025
Telephony and Contact Centre Solutions - Call Masking Solutions
Manchester City CouncilSoftware package and information systems
Value not stated
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Awarded contract, expiring in 17 monthsPublished 17 April 2025
Combined contract for consultation platform and e-news platform
Southend-on-Sea Borough CouncilSupplier(s) Granicus-Firmstep LtdSales, marketing and business intelligence software packageAwarded 1 April 2025
£118,784.7
Stale Pre-tender, closed 14 August 2026Published 17 April 2025
Network Services 4
Government Commercial AgencyCommand and control system
£8,000,000,000
Closed tender, closed 19 May 2025Published 11 April 2025
National Contact Centre
NHS Blood and TransplantCommand, control, communication and computer systems
£40,000,000
Closed tender, closed 16 February 2026Published 11 April 2025
National Contact Centre - Re-tender
NHS Blood and Transplant
Value not stated
Closed tender, closed 9 May 2025Published 10 April 2025
M&E and Building Maintenance Services
The Police & Crime Commissioner for WarwickshireRepair and maintenance services of electrical machinery, apparatus and associated equipment
£5,000,000
Awarded contractPublished 10 April 2025
Contact Centre Telephony - Anywhere 365 Call-Off Agreement
Halton Borough CouncilSupplier(s) Phoenix Software LimitedIT services: consulting, software development, Internet and supportAwarded 27 March 2025
£317,554.81
Expired contract, expired 27 May 2025Published 8 April 2025
Assisted Prison Visit Unit (APVU) Virtual Contact Centre
Ministry of JusticeSupplier(s) 8X8 UK LIMITEDTelecommunications servicesAwarded 28 March 2025
£3,693.84
Awarded contract, expiring 31 March 2029Published 4 April 2025
Omnichannel Contact Centre Solution
Care Quality CommissionSupplier(s) Puzzel LimitedIT software packageAwarded 1 April 2025
£2,261,782.12
Awarded contract, expiring 30 April 2028Published 3 April 2025
PROVISION OF A CONTACT CENTRE TECHNICAL SOLUTION FOR THE LONDON BOROUGH OF BRENT
London Borough of BrentSupplier(s) 8X8 UK LIMITEDAwarded 1 May 2025
£617,742
Awarded contract, expiring in 5 monthsPublished 2 April 2025
Tender for the provision of the emergency out of hours telephone answering service - Herefordshire Council
Herefordshire CouncilSupplier(s) CAREIUM UK LIMITEDTelephone-answering servicesAwarded 2 April 2025
£90,960

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