Customer Service Tenders and Contracts in North West England

152 matching notices from public sector buyers in North West England, 1 published in the last 30 days.

Recent buyers include ForHousing Ltd, Salford City Council and HM Revenue & Customs (HMRC).

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152 results

Open tender, closing in 1 weekPublished 9 October 2026
FHT028 Integrated Housing Management System
ForHousing LtdIT services: consulting, software development, Internet and support
£1,200,000
Stale Pre-tender, closed 24 October 2026Published 21 September 2026
MIS System Replacement
Salford City CouncilSoftware package and information systems
£350,000
Closed tender, closed 23 October 2026Published 21 September 2026
Management Information System for Regulatory Services, Vehicle Management Services, Waste Management Services and Customer Contact Centre
Salford City Council
Value not stated
Awarded contract, expiring 28 September 2036Published 8 September 2026
HMRC Customer Relationship Management
HM Revenue & Customs (HMRC)Supplier(s) Salesforce UK LimitedSoftware package and information systemsAwarded 8 September 2026
£2,000,000,000
Awarded contractPublished 29 May 2026
Netcall Digital Customer Enablement Platform
Cheshire East CouncilSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 31 March 2026
£739,092
Closed tender, closed 22 June 2026Published 27 May 2026
HMRC Customer Relationship Management
HM Revenue & Customs (HMRC)Software package and information systems
£2,000,000,000
Awarded contract, expiring in 6 monthsPublished 11 May 2026
CCIT26A02 -The Provision of IDC Custom Portal Access
Government Commercial AgencySupplier(s) IDC UK LIMITEDIT software packageAwarded 24 April 2026
£26,000
Awarded contract, expiring in 3 monthsPublished 5 May 2026
Government Delivery - Granicus
Sellafield LimitedSupplier(s) Granicus-Firmstep LtdCommunications system maintenance servicesAwarded 5 May 2026
£125,187.55
Awarded contract, expiring in 17 monthsPublished 10 March 2026
GB-St. Helens: Contract Award Notice - Tenant Portal and Mobile Application
TorusSupplier(s) Plentific LtdCustom software development servicesAwarded 1 April 2026
£171,904
Awarded contract, expiring in 14 monthsPublished 26 February 2026
Customer Portal
Stockport Homes LtdSupplier(s) Plentific LtdSoftware package and information systemsAwarded 20 December 2025
£184,554
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Expired contract, expired 29 April 2026Published 22 December 2025
TC014 - Engagement Management Professional System Upgrade
Bolton CouncilSupplier(s) Boxxe LimitedAwarded 22 December 2025
Value not stated
Awarded contract, expiring 28 November 2029Published 18 December 2025
Customer Experience and Enterprise Digital Platform
Cumberland CouncilSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 29 November 2025
£1,280,000
Awarded contract, expiring 17 November 2029Published 10 December 2025
GB-St Helens: Contract Award Notice - Netcall Contact Centre Software
TorusSupplier(s) Netcall Technology LimitedSoftware supply servicesAwarded 18 November 2025
£620,640
Awarded contractPublished 18 November 2025
SMBC and SHG Netcall Contact Centre Solution
Stockport Metropolitan Borough CouncilSupplier(s) Netcall Technology LimitedSoftware-related servicesAwarded 18 November 2025
£693,000
Stale Pre-tender, closed 31 October 2025Published 10 October 2025
Development of Customer Mobile Application
Great Places Housing GroupMiscellaneous software package and computer systems
Value not stated
Stale Pre-tender, closed 22 June 2026Published 11 August 2025
HMRC Customer Relationship Management
HM Revenue & Customs (HMRC)IT services: consulting, software development, Internet and support
£2,000,000,000
Closed tender, closed 8 August 2025Published 18 July 2025
HMRC Customer Relationship Management
HM Revenue & Customs (HMRC)IT services: consulting, software development, Internet and support
£2,000,000,000
Awarded contractPublished 23 May 2025
Contact Telephony Services
Rochdale Metropolitan Borough CouncilSupplier(s) KERV EXPERIENCE LIMITEDIT services: consulting, software development, Internet and supportAwarded 10 April 2025
£304,020
Stale Pre-tender, closed 16 June 2025Published 22 April 2025
HMRC Customer Relationship Management
HM Revenue & Customs (HMRC)Software package and information systems
£2,000,000,000
Expired contract, expired 30 March 2026Published 3 April 2025
Provision of IDC Custom Portal Access
Crown Commercial ServiceSupplier(s) IDC UK LIMITEDFacilities management software development services and software development services suiteAwarded 31 March 2025
£20,000

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