Provision of Omnichannel Contact Centre Solution
Details
- Buyer
- Amplius Living
- Supplier(s)
- Puzzel Limited
- Value
- £132,089.7
- Duration
- 11 months
- Topic
- Software package and information systems
- Published
- 1 May 2025
- Source
- uk:find_a_tender
Tender description
Provision of Omnichannel Contact Centre Solution for 1 year period. ## Contract award
Timeline
- Completed: Award published1 May 2025Current notice
- Completed: Award date1 May 2025
- Completed: Contract expiry date14 April 2026
About the buyer
Amplius Living is a charitable housing association formed in December 2024 from the merger of Longhurst Group and Grand Union, registered with the Regulator of Social Housing under number 5060. The combined organisation manages more than 40,000 homes across the Midlands, East and Southeast of England. A partnership with Persimmon Homes Midlands has delivered 123 affordable homes in Towcester since 2021. Amplius is governed by a Board and Committee alongside an executive leadership team.
Over the past 5 years, most of Amplius Living's contract awards have been in software and information systems, construction work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@amplius-living.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@amplius-living.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@amplius-living.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@amplius-living.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@amplius-living.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@amplius-living.gov |
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