Customer Service Tenders and Contracts in the West Midlands

91 matching notices from public sector buyers in the West Midlands, 2 published in the last 30 days.

Recent buyers include Herefordshire Council, The Community Housing Group Ltd and West Midlands Combined Authority.

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Open tender, closing in 2 weeksPublished 16 October 2026
Invitation to Tender for the Provision of Registration Services Booking and Management System
Herefordshire CouncilIT services: consulting, software development, Internet and support
£200,000
Open tender, closing in 2 weeksPublished 16 October 2026
Registration Services Booking and Management System
Herefordshire CouncilSoftware support services
£200,000
Stale Pre-tender, closed 1 May 2026Published 17 April 2026
CRM System
The Community Housing Group LtdCustomer Relation Management software package
Value not stated
Expired contract, expired 30 June 2026Published 24 March 2026
Smartcard Refresh Work
West Midlands Combined AuthoritySupplier(s) Euclid LtdProject management consultancy servicesAwarded 1 July 2025
£170,000
Awarded contract, expiring 28 February 2029Published 16 March 2026
WCC - Firmstep Licences
Warwickshire County CouncilSupplier(s) Granicus-Firmstep LtdSoftware package and information systemsAwarded 1 March 2026
£489,236
Awarded contract, expiring in 5 monthsPublished 2 March 2026
Design, Print and Postage of Garden Waste Permits
Dudley Metropolitan Borough CouncilSupplier(s) PermiServ LtdPrinting servicesAwarded 2 March 2026
£1.56
Awarded contractPublished 27 February 2026
Provision of Responsive Repairs and Maintenance Services and Planned Programme and Investment Works to Council Housing Stock
Birmingham City CouncilSupplier(s) Equans Regeneration Limited, Wates Property Services Limited, Mears Limited trading as Mears New HomesRepair and maintenance services of pumps, valves, taps and metal containersAwarded 23 January 2026
£2,134,969,017
Expired contract, expired 31 July 2026Published 3 December 2025
Security Services at Customer Service Centre, George Walk
Redditch Borough CouncilSupplier(s) Cava Security Services LtdSecurity servicesAwarded 3 December 2025
Value not stated
Expired contract, expired 31 July 2026Published 27 November 2025
Contract for Security Services at Customer Service Centre, George Walk
Bromsgrove District Council, Redditch Borough CouncilSupplier(s) Cava Security Services LtdAwarded 1 December 2025
£30,000
Awarded contract, expiring in 17 monthsPublished 12 August 2025
BSMHFT Netcall Contact Centre
University Hospitals Birmingham NHS Foundation TrustSupplier(s) Netcall Technology LimitedIT software packageAwarded 1 April 2025
£200,034
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Awarded contractPublished 30 July 2025
Cadent Gas Customer Contact Centre Tender
Cadent Gas LimitedTelematics servicesAwarded 29 July 2025
Value not stated
Awarded contract, expiring 28 May 2028Published 9 June 2025
24/015 Customer Contact Solution - AWARD
Tamworth Borough CouncilSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 29 May 2025
Value not stated
Awarded contractPublished 20 March 2025
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureElectrical machinery, apparatus, equipment and consumables; lightingAwarded 20 March 2025
Value not stated
Awarded contractPublished 20 March 2025
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureConstruction workAwarded 20 March 2025
Value not stated
Awarded contractPublished 20 March 2025
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureArchitectural, construction, engineering and inspection servicesAwarded 20 March 2025
Value not stated
Closed tender, closed 25 April 2025Published 20 March 2025
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureConstruction work
Value not stated
Closed tender, closed 25 April 2025Published 20 March 2025
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureConstruction work
Value not stated
Closed tender, closed 25 April 2025Published 20 March 2025
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureInstallation services (except software)
Value not stated
Awarded contractPublished 13 March 2025
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureInstallation services (except software)Awarded 13 March 2025
Value not stated
Closed tender, closed 25 April 2025Published 13 March 2025
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureConstruction work
Value not stated

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