Customer Service Tenders and Contracts in Yorkshire and the Humber

175 matching notices from public sector buyers in Yorkshire and the Humber, 2 published in the last 30 days.

Recent buyers include South Yorkshire Mayoral Combined Authority, East Riding of Yorkshire Council and Lincolnshire Housing Partnership.

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175 results

Open tender, closing in 3 weeksPublished 16 October 2026
The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider
South Yorkshire Mayoral Combined AuthorityCustomer Relation Management software package
£300,000
Awarded contract, expiring in 11 monthsPublished 15 October 2026
Mechanical & Electrical Engineering Professional Term Service Contract
East Riding of Yorkshire CouncilSupplier(s) WSP UK LimitedArchitectural, construction, engineering and inspection servicesAwarded 11 September 2026
£987,000
Closed tender, closed 19 October 2026Published 24 September 2026
LHP572 Housing, Asset, Repairs and Compliance Management Solution
Lincolnshire Housing PartnershipSoftware package and information systems
£3,000,000
Stale Pre-tender, closed 28 August 2026Published 27 July 2026
LHP572 Housing, Asset, Repairs and Compliance Management Solution
Lincolnshire Housing PartnershipSoftware package and information systems
£3,000,000
Stale Pre-tender, closed 10 August 2026Published 24 July 2026
Customer Contact Centre -Telephony/CRM
West Yorkshire Combined AuthorityIT services: consulting, software development, Internet and support
£1,200,000
Closed tender, closed 10 August 2026Published 24 July 2026
Customer Contact Centre -Telephony/CRM
West Yorkshire Combined AuthoritySoftware programming and consultancy services
Value not stated
Awarded contract, expiring 31 March 2030Published 8 June 2026
Workspace and Customer Management System
Rotherham Metropolitan Borough CouncilSupplier(s) ra information systemsSoftware package and information systemsAwarded 1 April 2026
£51,572
Expired contract, expired 31 August 2025Published 7 May 2026
NHSE Customer Contact Centre
NHS EnglandSupplier(s) Puzzel LimitedCall centreAwarded 1 May 2025
£42,235
Awarded contract, expiring 31 March 2029Published 23 April 2026
Understanding the Customer 2026 -2029
National Highways LimitedSupplier(s) IPSOS MORI UK LIMITEDResearch servicesAwarded 24 April 2026
£990,000
Awarded contractPublished 31 March 2026
Replacement IT Service Management (ITSM) System
City of Bradford Metropolitan District CouncilIT services: consulting, software development, Internet and supportAwarded 31 March 2026
Value not stated
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Awarded contract, expiring 31 March 2029Published 11 March 2026
SYP & HP Netcall
South Yorkshire Mayoral Combined AuthoritySupplier(s) Netcall Technology LimitedTelecommunications networkAwarded 11 March 2026
£347,007.6
Expired contract, expired 31 March 2026Published 2 February 2026
Concessionary Fares Bureau Card
Kingston upon Hull City CouncilSupplier(s) Euclid LtdCard for printingAwarded 1 April 2024
£40,500
Awarded contractPublished 5 January 2026
Contact Centre Management System
LEEDS FEDERATED HOUSING ASSOCIATION LIMITEDSupplier(s) IP Exchange LtdIP telephone servicesAwarded 1 October 2025
£350,000
Awarded contract, expiring 31 January 2029Published 25 November 2025
Tree Management System
Leicester City CouncilSupplier(s) ra information systemsSoftware package and information systemsAwarded 19 November 2025
£93,450
Awarded contract, expiring 31 October 2028Published 30 October 2025
Verint i360
4 buyers
South Yorkshire Police
The Police and Crime Commissioner for West Yorkshire
West Yorkshire Combined Authority
West Yorkshire Police
Supplier(s) Boxxe LimitedSoftware package and information systemsAwarded 1 November 2025
£275,900
Awarded contract, expiring in 1 monthPublished 13 October 2025
Automated Switchboard & Voicemail Services Renewal
North Yorkshire Council, City of York Council, NORTH YORKSHIRE POLICESupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 5 December 2025
£36,450
Expired contract, expired 31 August 2026Published 7 October 2025
Single Telephony Solution for Customer Contact Centre and National Service Desk
NHS EnglandSupplier(s) Puzzel LimitedSoftware package and information systemsAwarded 1 September 2025
£752,231
Closed tender, closed 7 October 2025Published 22 September 2025
Tree Management System
Leicester City CouncilSoftware package and information systems
£86,000
Awarded contractPublished 25 June 2025
Civil Parking Enforcement Back Office System
Sheffield City CouncilParking enforcement servicesAwarded 25 June 2025
850,000
Awarded contract, expiring 1 April 2030Published 20 March 2025
Software Support of Liberty Converse Contact Portal and Switchboard System- HUTH
Hull and East Yorkshire Hospitals NHS TrustSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 20 March 2025
£366,478

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