Expired contract

Assisted Prison Visit Unit (APVU) Virtual Contact Centre

Details

Supplier(s)
8X8 UK LIMITED
Value
£3,693.84
Duration
2 months
Topic
Telecommunications services
Published
8 April 2025

Tender description

Contact Centre Services to enable prison visit bookings

Timeline

  1. Completed: Award date28 March 2025
  2. Completed: Award published8 April 2025
    Current notice
  3. Completed: Contract expiry date27 May 2025

About the buyer

The Ministry of Justice is a central government ministerial department with its own Commercial Standards team providing procurement guidance. Much of this procurement flows through framework agreements and dynamic purchasing systems. HM Courts and Tribunals Service, HM Prison and Probation Service and the Legal Aid Agency are the department's main delivery bodies.

Over the past 5 years, most of the Ministry of Justice's contract awards have been in education and training, IT services and public administration and defence.

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Decision makers

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