Customer Service Tenders and Contracts in the East of England

135 matching notices from public sector buyers in the East of England, 2 published in the last 30 days.

Recent buyers include St Albans City and District Council, London Borough of Haringey and Norfolk County Council.

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135 results

Awarded contract, expiring 13 October 2029Published 19 October 2026
Salesforce & CRM
St Albans City and District CouncilSupplier(s) Arcus Global LtdSoftware package and information systemsAwarded 14 October 2026
£428,628
Awarded contract, expiring in 17 monthsPublished 15 October 2026
Relocation of Customer Service Centre & Digital Contact Centre
London Borough of HaringeySupplier(s) Satish Jassal Architects LimitedBuilding consultancy servicesAwarded 9 October 2026
£54,500
Awarded contract, expiring 30 September 2028Published 28 August 2026
Telephony services
Norfolk County CouncilSupplier(s) Trustmarque Solutions LtdTelecommunications servicesAwarded 1 October 2026
£255,603.92
Expired contract, expired 30 March 2026Published 30 July 2026
Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery
Epping Forest District CouncilSupplier(s) Granicus-Firmstep LtdForm-making software packageAwarded 31 March 2025
£88,064
Awarded contract, expiring 30 March 2029Published 30 July 2026
Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery
Epping Forest District CouncilSupplier(s) Granicus-Firmstep LtdForm-making software packageAwarded 31 March 2026
£272,310
Closed tender, closed 19 August 2026Published 29 July 2026
Relocation of Customer Service Centre & Digital Contact Centre
London Borough of HaringeyConsultative engineering and construction services
£45,000
Awarded contract, expiring 3 July 2029Published 29 July 2026
Digital Platform
Central Bedfordshire CouncilSupplier(s) Netcall Technology LimitedIT services: consulting, software development, Internet and supportAwarded 20 June 2026
£1,395,369
Awarded contract, expiring 19 July 2030Published 13 July 2026
AT1431 - Replacement Regulatory Services Software System
Luton CouncilSupplier(s) Insight Direct (UK) LtdSoftware package and information systemsAwarded 20 July 2026
£399,318.37
Awarded contract, expiring in 2 daysPublished 7 July 2026
WHTHT - Netcall - Switchboard, Contact centre and IVR
West Hertfordshire Hospitals NHS TrustSupplier(s) Netcall Technology LimitedSoftware-related servicesAwarded 7 July 2026
£85,812
Awarded contract, expiring 31 May 2029Published 8 June 2026
NetCall Liberty
London Borough of HaringeySupplier(s) Netcall Technology LimitedSoftware supply servicesAwarded 13 May 2026
£239,040
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Awarded contract, expiring in 5 monthsPublished 1 April 2026
Service designer, customer portal, staff portal & payments module 2026
Bedford Borough CouncilSupplier(s) Granicus-Firmstep LtdAwarded 1 April 2026
POUND STERLING (GBP) 30,181.7
Awarded contract, expiring 30 March 2029Published 5 March 2026
SSP Customer Portal
Construction Industry Training BoardSupplier(s) Tahdah Verified LimitedInformation technology servicesAwarded 5 March 2026
£1,401,309.6
Stale Pre-tenderPublished 2 March 2026
Cloud Based DBS Processing Platform
Essex County CouncilIT services: consulting, software development, Internet and support
Value not stated
Awarded contract, expiring in 3 monthsPublished 2 February 2026
Firmstep Specialist Consultancy Support
Watford Borough CouncilSupplier(s) Algorythm LtdSoftware supply servicesAwarded 2 February 2026
£31,474
Awarded contract, expiring in 3 monthsPublished 30 December 2025
Netcall Service & Support Renewal
The Police and Crime Commissioner for CambridgeshireSupplier(s) Netcall Technology LimitedTelephone-answering servicesAwarded 30 December 2025
Value not stated
Awarded contract, expiring 30 November 2030Published 22 December 2025
AT1430 - Digitisation of frontline services in Street Cleansing, Refuse Collection, and Grounds Maintenance
Luton CouncilSupplier(s) Bartec Municipal Technologies LimitedSoftware package and information systemsAwarded 14 December 2025
£800,700
Closed tender, closed 15 December 2025Published 19 November 2025
SSP Customer Portal
Construction Industry Training BoardInformation systems
£1,250,000
Awarded contractPublished 28 October 2025
Dacorum Borough Council Responsive Repairs, Cyclical Maintenance and General Build Services
Dacorum Borough CouncilSupplier(s) Osborne Property Services Limited - K&BRepair and maintenance servicesAwarded 14 January 2026
£457,454,308
Awarded contract, expiring 11 September 2032Published 30 September 2025
South Norfolk Council: Customer Relation Management Software Package - AWARD
East Suffolk CouncilSupplier(s) GOSS INTERACTIVE LIMITEDCustomer Relation Management software packageAwarded 11 September 2025
£796,855
Stale Pre-tender, closed 24 September 2025Published 10 September 2025
SSP Customer Portal
Construction Industry Training BoardValue-added information services
£1,250,000

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