Customer Service Tenders and Contracts in Ireland

89 matching notices from public sector buyers in Ireland, 0 published in the last 30 days.

Recent buyers include Dublin City Council, Epilepsy Ireland and SmartPly Europe DAC.

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89 results

Stale Pre-tenderPublished 17 November 2025
Preliminary Market Consultation (PMC) associated with Prior Information Notice (PIN) for The provision of AI for Local Government and Customer Services Centre Solutions
Dublin City CouncilHardware consultancy services
Value not stated
Awarded contractPublished 9 May 2025
Epilepsy Ireland Provision of Customer Relation Management System (CRM)
Epilepsy IrelandCustomer Relation Management software development servicesAwarded 9 May 2025
Value not stated
Closed tender, closed 6 June 2025Published 9 May 2025
Epilepsy Ireland Provision of Customer Relation Management System (CRM)
Epilepsy IrelandCustomer Relation Management software development services
Value not stated
Closed tender, closed 4 March 2025Published 11 February 2025
Request for Tender for a Custom Service Provider at Medite Europe DAC + SmartPly Europe DAC '25
SmartPly Europe DACTransport document preparation services
€450,000
Stale Pre-tenderPublished 19 November 2024
Request for Information For the Shared Island Sports Clubs Electric Vehicle Charge Point Installation Scheme
Department of TransportMiscellaneous engineering services
Value not stated
Closed tender, closed 27 November 2024Published 17 October 2024
Case Management System and Online Customer Web Portal
Financial Services and Pensions Ombudsman_548IT services: consulting, software development, Internet and support
€3,000,000
Awarded contractPublished 17 October 2024
Case Management System and Online Customer Web Portal
Financial Services and Pensions Ombudsman_548IT services: consulting, software development, Internet and supportAwarded 17 October 2024
3,000,000
Closed tender, closed 23 October 2024Published 11 September 2024
Request For Information - Implementing a Commercial Off-The-Shelf Solution for an Enterprise IT Platform within the Food Safety and Food Authenticity area of the Department of Agriculture, Food and the Marine
Department of Agriculture, Food and the MarineElectronic data management (EDM)
Value not stated
Stale Pre-tenderPublished 11 September 2024
Request For Information - Implementing a Commercial Off-The-Shelf Solution for an Enterprise IT Platform within the Food Safety and Food Authenticity area of the Department of Agriculture, Food and the Marine
Department of Agriculture, Food and the MarinePlatform interconnectivity software development services
Value not stated
Closed tender, closed 16 July 2024Published 18 June 2024
Craft Registration System
Waterways IrelandDevelopment of transaction processing and custom software
€1,000,000
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Awarded contractPublished 13 September 2023
Tender for the provision of a Call Centre Technology Platform Solution for the Citizens Information Board’s three (3) Call Centres
Citizens Information BoardTelecommunications equipment and suppliesAwarded 13 September 2023
1,200,000
Closed tender, closed 25 October 2023Published 13 September 2023
Tender for the provision of a Call Centre Technology Platform Solution for the Citizens Information Board’s three (3) Call Centres
Citizens Information BoardTelephone network equipment
€1,200,000
Closed tender, closed 18 October 2023Published 11 September 2023
Tender for the provision of a Call Centre Technology Platform Solution for the Citizens Information Board’s three (3) Call Centres
Citizens Information BoardTelephone network equipment
€1,200,000
Closed tender, closed 2 October 2023Published 27 August 2023
SSCON6947 - Provision of a Conversation Platform that will provide Email, Webchat, Messaging and Chatbots etc
Electricity Supply Board (ESB)IT services: consulting, software development, Internet and support
€1,000,000
Closed tender, closed 10 May 2023Published 5 April 2023
Procurement Consultancy Services
Financial Services and Pensions OmbudsmanProcurement consultancy services
Value not stated
Closed tender, closed 5 May 2023Published 24 March 2023
Request for Tenders for the provision of a Cloud-based Customer Service Solution under a Single Party Framework Agreement
Department of JusticeSoftware implementation services
€8,000,000
Closed tender, closed 5 May 2023Published 24 March 2023
Request for Tenders for the provision of a Cloud-based Customer Service Solution under a Single Party Framework Agreement
Department of JusticeInformation technology services
Value not stated
Awarded contractPublished 31 January 2023
The Supply and Maintenance of a Communications Infrastructure to include provision of Fixed Voice, SIP, VOIP and Hosted Service for Head Office, Administrative Offices & Waterford Training Centre
Waterford and Wexford Education and Training BoardSupplier(s) EircomIP telephone servicesAwarded 31 January 2023
Value not stated
Closed tender, closed 23 November 2022Published 18 October 2022
The Department of Housing, Local Government and Heritage seeks the provision of a CRM Platform Related Services Solution
Department of Housing, Local Government and HeritageCustomer Relation Management software development services
Value not stated
Awarded contractPublished 21 August 2022
The provision of Consultancy to support the planning, design and configuration of a new Pilot Customer Contact Centre and related Consultancy Supports
Department of Social ProtectionSupplier(s) BearingPoint IrelandTelephone operator servicesAwarded 21 August 2022
€360,000

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Tender for the provision of a Call Centre Technology Platform Solution for the Citizens Information Board’s three (3) Call Centres

Tender for the provision of a Call Centre Technology Platform Solution for the Citizens Information Board’s three (3) Call Centres

Tender for the provision of a Call Centre Technology Platform Solution for the Citizens Information Board’s three (3) Call Centres

SSCON6947 - Provision of a Conversation Platform that will provide Email, Webchat, Messaging and Chatbots etc

Procurement Consultancy Services

Request for Tenders for the provision of a Cloud-based Customer Service Solution under a Single Party Framework Agreement

Request for Tenders for the provision of a Cloud-based Customer Service Solution under a Single Party Framework Agreement

The Supply and Maintenance of a Communications Infrastructure to include provision of Fixed Voice, SIP, VOIP and Hosted Service for Head Office, Administrative Offices & Waterford Training Centre

The Department of Housing, Local Government and Heritage seeks the provision of a CRM Platform Related Services Solution

The provision of Consultancy to support the planning, design and configuration of a new Pilot Customer Contact Centre and related Consultancy Supports

Other locations

Related topics

Win more Customer Service contracts in Ireland with Stotles