Contact Centre Tenders and Contracts in England

1,073 matching notices from public sector buyers in England, 3 published in the last 30 days.

Recent buyers include Nottinghamshire County Council, Procurement for Housing and The Open University.

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1,073 results

Stale Pre-tenderPublished 21 May 2025
Contact Centre Platform
Nottinghamshire County CouncilSoftware package and information systems
Value not stated
Stale Pre-tender, closed 15 September 2025Published 16 May 2025
Telecoms Network and Infrastructure Framework
Procurement for HousingOffice and computing machinery, equipment and supplies except furniture and software packages
£82,500,000
Awarded contract, expiring 31 January 2029Published 13 May 2025
Alvaria Cloud Contact System Extension
The Open UniversitySupplier(s) Academia LtdSoftware package and information systemsAwarded 1 February 2026
£2,285,495.04
Stale Pre-tender, closed 23 May 2025Published 2 May 2025
Wakefield Council Contact Centre Telephony Solution
Wakefield CouncilInstallation services of line telephony equipment
Value not stated
Closed tender, closed 16 May 2025Published 2 May 2025
Wakefield Councill Contact Centre Telephony Solution
Wakefield CouncilTelecommunications equipment and supplies
Value not stated
Awarded contract, expiring in 6 monthsPublished 2 May 2025
Amazon Web Services Connect solution for Care Navigation Service's digital enhancements
NHS South, Central and West Commissioning Support UnitSupplier(s) AMAZON WEB SERVICES EMEA SARLSoftware package and information systemsAwarded 29 April 2025
£300,000
Expired contract, expired 14 April 2026Published 1 May 2025
Provision of Omnichannel Contact Centre Solution
Amplius LivingSupplier(s) Puzzel LimitedSoftware package and information systemsAwarded 1 May 2025
£132,089.7
Awarded contractPublished 29 April 2025
008695 - Customer Contact Centre through digital and omni-channel
Newcastle City CouncilSupplier(s) AWS EMEA SARL UKOther community, social and personal servicesAwarded 22 April 2025
£900,000
Awarded contract, expiring 29 September 2028Published 28 April 2025
Contact Centre Solution
Isle of Wight CouncilSupplier(s) Cinos LtdIT services: consulting, software development, Internet and supportAwarded 19 May 2025
£307,810.78
Closed tender, closed 9 May 2025Published 23 April 2025
Telephony & Contact Centre Solutions - Call Masking Demo
Manchester City Council
Value not stated
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Stale Pre-tender, closed 9 May 2025Published 23 April 2025
Telephony and Contact Centre Solutions - Call Masking Solutions
Manchester City CouncilSoftware package and information systems
Value not stated
Stale Pre-tender, closed 14 August 2026Published 17 April 2025
Network Services 4
Government Commercial AgencyCommand and control system
£8,000,000,000
Closed tender, closed 16 February 2026Published 11 April 2025
National Contact Centre - Re-tender
NHS Blood and Transplant
Value not stated
Expired contract, expired 27 May 2025Published 8 April 2025
Assisted Prison Visit Unit (APVU) Virtual Contact Centre
Ministry of JusticeSupplier(s) 8X8 UK LIMITEDTelecommunications servicesAwarded 28 March 2025
£3,693.84
Awarded contract, expiring 31 March 2029Published 4 April 2025
Omnichannel Contact Centre Solution
Care Quality CommissionSupplier(s) Puzzel LimitedIT software packageAwarded 1 April 2025
£2,261,782.12
Awarded contract, expiring 1 April 2030Published 25 March 2025
Software Support of Liberty Converse Contact Portal and Contact Centres
Northern Lincolnshire and Goole NHS Foundation TrustSupplier(s) Netcall Technology LimitedSoftware support servicesAwarded 2 April 2025
£380,724
Stale Pre-tender, closed 16 June 2025Published 14 March 2025
Provision of Information Technology (IT), Customer and Revenue and Benefits services
London Borough of Barnet CouncilSecurity software package
£30,000,000
Stale Pre-tender, closed 16 June 2025Published 14 March 2025
Provision of Information Technology (IT), Customer and Revenue and Benefits services
London Borough of Barnet CouncilInformation systems and servers
£30,000,000
Closed tender, closed 30 April 2025Published 14 March 2025
Outsourced Services
Crown Commercial ServiceCall centre
£5,000,000,000
Expired contract, expired 31 March 2025Published 13 March 2025
Contact Centre Transformation to a Hosted Solution (CCaaS)
Peterborough City CouncilSupplier(s) PricewaterhouseCoopers LLPTelecommunication consultancy servicesAwarded 31 January 2025
£63,000

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