Software Support of Liberty Converse Contact Portal and Contact Centres
Details
- Supplier(s)
- Netcall Technology Limited
- Value
- £380,724
- Duration
- 5 years
- Topic
- Software support services
- Published
- 25 March 2025
- Source
- uk:contracts_finder
Tender description
Direct Award under Lot 1 of the Patient and Healthcare Communications and Related IT Services Framework Agreement (2020/S 145-358199). SolutionCare Software Support and Speech Recognition and Tuning for the Liberty Converse Contact Portal and Contact Centres. Contract term is 3 years with an option to extend until 01/04/2030.
Timeline
- Completed: Award published25 March 2025Current notice
- Completed: Award date2 April 2025
- Next: Contract expiry date1 April 2030in 3 years
About the buyer
Northern Lincolnshire and Goole NHS Foundation Trust runs hospital services across Grimsby, Scunthorpe and Goole, and buys as an NHS trust. The Trust forms the Humber Health Partnership group with Hull University Teaching Hospitals. Procurement runs through the Humber and North Yorkshire Procurement Collaborative, hosted by Hull University Teaching Hospitals. York and Scarborough Teaching Hospitals is the third partner trust in that collaborative.
Over the past 5 years, most of Northern Lincolnshire and Goole NHS Foundation Trust's contract awards have been in health and social work, repair and maintenance and chemical products.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@northern-lincolnshire-and-goole-nhs-foundation-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@northern-lincolnshire-and-goole-nhs-foundation-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@northern-lincolnshire-and-goole-nhs-foundation-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@northern-lincolnshire-and-goole-nhs-foundation-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@northern-lincolnshire-and-goole-nhs-foundation-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@northern-lincolnshire-and-goole-nhs-foundation-trust.gov |
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