Contact Centre Tenders and Contracts in England

1,073 matching notices from public sector buyers in England, 3 published in the last 30 days.

Recent buyers include East of England Ambulance Service NHS Trust, Cadent Gas Limited and Your Housing Group.

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1,073 results

Closed tender, closed 18 August 2025Published 30 July 2025
EEAST - Marketing Contacts Database (250424)
East of England Ambulance Service NHS TrustMarketing services
£75,000
Awarded contractPublished 30 July 2025
Cadent Gas Customer Contact Centre Tender
Cadent Gas LimitedTelematics servicesAwarded 29 July 2025
Value not stated
Awarded contract, expiring 30 April 2028Published 29 July 2025
Fixed Lines Telephony and Broadband including Cirrus
Your Housing GroupSupplier(s) GAMMA NETWORK SOLUTIONS LIMITEDLocal area networkAwarded 1 May 2025
£217,590.92
Closed tender, closed 19 September 2025Published 24 July 2025
Out of Hours Call Handling Service
SWAYTHLING HOUSING SOCIETY LIMITED, Abri Group LimitedTelephone network
£2,200,000
Awarded contract, expiring in 8 monthsPublished 8 July 2025
Contact Centre Solution for Somerset Council
Somerset CouncilSupplier(s) Kerv Experieince LtdIT services: consulting, software development, Internet and supportAwarded 5 July 2025
£150,000
Awarded contract, expiring in 17 monthsPublished 7 July 2025
Out of Hours and Make Safe
Gateway Housing AssociationSupplier(s) Morgan Sindall Property Services (trading as Lovell PartnershipsBuilding and facilities management servicesAwarded 24 March 2025
£300,000
Awarded contract, expiring 3 October 2029Published 2 July 2025
Mobile Hardware and Services
Nottinghamshire County CouncilSupplier(s) Specialist Computer Centres PLCData and voice mediaAwarded 3 October 2024
£150,000
Awarded contract, expiring in 17 monthsPublished 2 July 2025
Cloud Based Contact Centre
National Highways LimitedSupplier(s) Fohen Ltd.Highways consultancy servicesAwarded 1 April 2025
£686,656.8
Awarded contract, expiring 22 March 2029Published 2 July 2025
Mobile Voice and Data Provision
Nottinghamshire County CouncilSupplier(s) Specialist Computer Centres PLCMobile-telephone servicesAwarded 22 March 2024
£1,530,000
Awarded contract, expiring 30 June 2028Published 17 June 2025
AT1368 Telephony and Contact Centre Services
Luton CouncilSupplier(s) 4NET TECHNOLOGIES LTDTelecommunications servicesAwarded 1 July 2025
£836,852
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Awarded contract, expiring 26 June 2028Published 11 June 2025
Contact Center Telephony Support
Hampshire County CouncilSupplier(s) GCI Network Solutions LtdIT services: consulting, software development, Internet and supportAwarded 27 June 2025
£1,500,000
Stale Pre-tender, closed 21 June 2025Published 10 June 2025
Out of Hours Call Handling Service
SWAYTHLING HOUSING SOCIETY LIMITED, Abri Group LimitedTelephone network
£2,200,000
Awarded contract, expiring 26 June 2030Published 10 June 2025
Reference - BTNS302100 - BT Five9 Cloud Contact Centre
Cambridgeshire Community Services NHS TrustSupplier(s) British Telecommunications PLCInformation technology servicesAwarded 1 June 2025
£950,000
Awarded contract, expiring 28 May 2028Published 9 June 2025
24/015 Customer Contact Solution - AWARD
Tamworth Borough CouncilSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 29 May 2025
Value not stated
Awarded contract, expiring 6 May 2030Published 6 June 2025
DWP Digital Channels Contact Centre (DC3)
Department For Work and Pensions (DWP)Supplier(s) Route 101 LimitedIT services: consulting, software development, Internet and supportAwarded 7 May 2025
£265,320,000
Closed tender, closed 1 September 2025Published 4 June 2025
Future Integrated User Services Fixed Voice Official and Contact Centre as a Solution
Ministry of Defence
£60,000,000
Closed tender, closed 23 June 2025Published 29 May 2025
HMRC Contact Centre as a Service (CCaaS)
HM Revenue & Customs (HMRC)IT services: consulting, software development, Internet and support
£500,000,000
Stale Pre-tender, closed 28 April 2026Published 23 May 2025
Provision of Contact Centre Services to the Legal Aid Agency
Legal Aid AgencyCall centre
£24,400,000
Stale Pre-tenderPublished 23 May 2025
Contact Centre Solution
Birmingham City CouncilContact management software package
£2,500,000
Awarded contractPublished 23 May 2025
Contact Telephony Services
Rochdale Metropolitan Borough CouncilSupplier(s) KERV EXPERIENCE LIMITEDIT services: consulting, software development, Internet and supportAwarded 10 April 2025
£304,020

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