Future Integrated User Services Fixed Voice Official and Contact Centre as a Solution
Details
- Buyer
- Ministry of Defence
- Value
- £60,000,000
- Published
- 4 June 2025
- Submission
- 1 September 2025
- Source
- uk:bravosolution
Tender description
Planned Procurement Notice for a Further Competition under the CCS Network Services 3 (ref. RM6116). The Further Competition will be conducted under Lot 4b: Digital Communication Services (Unified Communications). The required is for Fixed Voice OFFICIAL and Contact Centre as a Service services.
Timeline
- Completed: Tender published4 June 2025Current notice
- Completed: Submission date1 September 2025
About the buyer
The Ministry of Defence is a ministerial department that runs its acquisition and procurement activity through a dedicated commercial function, led by the Director Commercial. Defence Equipment & Support buys, supports and supplies equipment such as jets, warships and armoured vehicles for the armed forces. Many purchasing agreements sit on the MOD Framework Library, its central list of framework routes to market.
Over the past 5 years, most of the Ministry of Defence's contract awards have been in IT services, architectural and engineering services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ministry-of-defence.gov |
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