Contact Center Telephony Support
Details
- Supplier(s)
- GCI Network Solutions Ltd
- Value
- £1,500,000
- Duration
- 3 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 11 June 2025
- Source
- uk:contracts_finder
Tender description
This contract award relates to the Council's Contact Centre Telephony services and ensures the continuity of provision, maintenance, and support for the contact centre software. This award secures the next phase of service delivery and underpins future operational requirements.
Timeline
- Completed: Award published11 June 2025Current notice
- Completed: Award date27 June 2025
- Next: Contract expiry date26 June 2028in 2 years
About the buyer
Hampshire County Council buys as a local authority through its own Strategic Procurement Team. The same team also procures for district, borough and parish councils and national park authorities across Hampshire. A separate Strategic Frameworks Team runs works and professional services framework agreements for public authorities across the South.
Over the past 5 years, most of Hampshire County Council's contract awards have been in construction work, education and training and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hampshire-county-council.gov |
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