Contact Centre Tenders and Contracts in the East of England

83 matching notices from public sector buyers in the East of England, 0 published in the last 30 days.

Recent buyers include Tendring District Council, Isle of Wight Council and Fenland District Council.

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83 results

Closed tender, closed 15 November 2024Published 16 October 2024
EPP0103 Integrated Recycling, Waste Collection and Street Cleansing Contract
Tendring District CouncilRefuse collection services
£220,000,000
Closed tender, closed 12 September 2024Published 21 August 2024
Gas suppression system for Server room
Isle of Wight CouncilMiscellaneous computer equipment
Value not stated
Closed tender, closed 12 September 2024Published 20 August 2024
Gas suppression system for Server room
Isle of Wight CouncilMiscellaneous computer equipment
£30,000
Awarded contract, expiring in 9 monthsPublished 2 August 2024
Contact Centre & Telephony Solution
Fenland District CouncilSupplier(s) OPUS BUSINESS SYSTEMS LIMITEDRepair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipmentAwarded 1 March 2024
£169,689.07
Expired contract, expired 28 March 2026Published 29 April 2024
Out of Hours Call Handling Service 2023
CHPSupplier(s) Orbis Project LtdTelephone-answering servicesAwarded 29 March 2024
£143,568
Awarded contractPublished 23 April 2024
Modern Contact Centre
ANGLIAN WATER SERVICES LIMITEDCommunication and multimedia software packageAwarded 29 February 2024
Value not stated
Closed tender, closed 26 April 2024Published 25 March 2024
Soft Market Test for a Workforce Management System
Cambridgeshire County CouncilIT services: consulting, software development, Internet and support
Value not stated
Awarded contract, expiring 7 January 2029Published 20 February 2024
Unified Communications
Bedford Borough CouncilSupplier(s) Insight Direct (UK) LtdTelecommunications networkAwarded 8 January 2024
£468,617.56
Awarded contract, expiring 30 January 2029Published 20 February 2024
Contact Centre - Telephony
Bedford Borough CouncilSupplier(s) Softcat PLCTelecommunications networkAwarded 31 January 2024
£408,817
Stale Pre-tenderPublished 13 February 2024
Expression of Interest - Omnichannel Contact Solution
Together Housing GroupSoftware package and information systems
Value not stated
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Expired contract, expired 30 September 2026Published 6 December 2023
GB-Epping: Provision of an Out of Hours Call Handling Service
Epping Forest District CouncilSupplier(s) SPS Doorguard Ltd.Call centreAwarded 1 October 2023
£70,940
Expired contract, expired 14 November 2025Published 24 November 2023
Flagship Group AWS resale and Amazon Connect software and managed service
Flagship Housing GroupSupplier(s) Digital Space Cloud Services LtdIT services: consulting, software development, Internet and supportAwarded 15 November 2023
£1,046,400
Closed tender, closed 7 December 2023Published 9 November 2023
Out of Hours Call Handling Service 2023
CHPTelephone-answering services
£132,000
Closed tender, closed 7 December 2023Published 9 November 2023
Out of Hours Call Handling Service 2023
CHP
Value not stated
Awarded contract, expiring in 17 monthsPublished 27 October 2023
Contract award for the Provision of a Customer Service Centre Service for Hertfordshire County Council
Hertfordshire County CouncilSupplier(s) SERCO LIMITEDCall centreAwarded 1 April 2024
£17,826,556
Awarded contract, expiring 14 August 2028Published 10 October 2023
Cambridgeshire County Council Contact Centre Replacement Telephony System
Cambridgeshire County CouncilSupplier(s) Amillan LimitedInstallation services (except software)Awarded 15 September 2023
£344,527
Expired contract, expired 30 August 2026Published 14 July 2023
CROSS LOT further competition using Lot 10 (Unified communications) and Lot 13 (Contact centre services) under CCS Network Services 2 Agreement ID RM3808
West Northamptonshire CouncilSupplier(s) Vodafone LtdSoftware package and information systemsAwarded 30 August 2023
£2,021,479
Closed tender, closed 18 August 2023Published 10 July 2023
Contact Centre as a Service
Norfolk County CouncilRadio, television, communication, telecommunication and related equipment
Value not stated
Closed tender, closed 11 August 2023Published 10 July 2023
Contact Centre as a Service
Norfolk County CouncilSoftware package and information systems
£750,000
Closed tender, closed 30 June 2023Published 13 June 2023
CLOSED - Telephony Contact Centre System Replacement - South Norfolk District Council & Broadland District Council
South Holland District Council, Breckland District CouncilCall centre
Value not stated

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Contact Centre as a Service

Contact Centre as a Service

CLOSED - Telephony Contact Centre System Replacement - South Norfolk District Council & Broadland District Council

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