Expired contract

GB-Epping: Provision of an Out of Hours Call Handling Service

Details

Value
£70,940
Duration
3 years
Topic
Call centre
Published
6 December 2023

Tender description

Provision of an out of hours call handling service to Epping Forest District Council

Timeline

  1. Completed: Award date1 October 2023
  2. Completed: Award published6 December 2023
    Current notice
  3. Completed: Contract expiry date30 September 2026

About the buyer

Epping Forest District Council is a local authority in Essex with its own Procurement and Contracts Team. Every contract signed by council officers must be shared with the Procurement and Contracts Team, whatever its value. The Procurement Rules were adopted in August 2021.

Over the past 5 years, most of Epping Forest District Council's contract awards have been in IT services, software and information systems and construction work.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
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Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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