Unified Communications
Details
- Supplier(s)
- Insight Direct (UK) Ltd
- Value
- £468,617.56
- Duration
- 5 years
- Topic
- Telecommunications network
- Published
- 20 February 2024
- Source
- uk:contracts_finder
Tender description
A Unified Communications platform is required for the Council to continue to make and receive external calls which integrates with Microsoft Teams allowing us to unify the communication channels providing accessibility from all approved devices and always ensuring security and integrity. BBC aim to empower end users to access these channels/modes of communication in the most hassle-free way possible, whilst improving the way we interact with residents. A Unified Communications solution will enable the Council to simplify the way we connect and communicate. The Council uses Microsoft Teams for the majority of communications and collaboration therefore the solution should be embedded with this. The solution will also integrate with the Contact Centre Solution.
Timeline
- Completed: Award date8 January 2024
- Completed: Award published20 February 2024Current notice
- Next: Contract expiry date7 January 2029in 2 years
About the buyer
Bedford Borough Council is a local authority serving the borough of Bedford, with procurement split between individual service departments and a central Commercial Hub team. Service departments handle day-to-day tenders, quotations and sourcing for their own areas. The Commercial Hub team manages a number of corporate contracts and looks for savings across departments.
Over the past 5 years, most of Bedford Borough Council's contract awards have been in health and social work, business services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@bedford-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@bedford-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@bedford-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@bedford-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@bedford-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@bedford-borough-council.gov |
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