Customer Service Tenders and Contracts in England

3,470 matching notices from public sector buyers in England, 17 published in the last 30 days.

Recent buyers include Platform Housing Group, Flagship Housing Group and Stevenage Borough Council.

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3,470 results

Closed tender, closed 25 October 2024Published 26 September 2024
Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.
Platform Housing GroupCall centre
£550,000
Closed tender, closed 25 October 2024Published 26 September 2024
Secondary Contact Centre
Platform Housing GroupCall centre
£550,000
Expired contract, expired 26 April 2024Published 24 September 2024
GB-Norwich: Customer experience hub
Flagship Housing GroupSupplier(s) TTEC (UK) Solutions LimitedMarketing servicesAwarded 27 March 2024
£31,120
Awarded contract, expiring in 9 monthsPublished 24 September 2024
Complaint Management System
Stevenage Borough CouncilSupplier(s) ROL Solutions LtdSoftware package and information systemsAwarded 6 August 2024
£44,875
Expired contract, expired 31 May 2025Published 19 September 2024
Contract Extension for Granicus GovDelivery software licence
Telford and Wrekin CouncilSupplier(s) Granicus-Firmstep LtdSoftware package and information systemsAwarded 1 August 2024
£24,912
Awarded contract, expiring in 10 monthsPublished 18 September 2024
omnichannel contact centre solution for Oxfordshire County Council
Oxfordshire County CouncilSupplier(s) ZVC UK LTDSoftware package and information systemsAwarded 29 August 2024
£657,308
Closed tender, closed 18 October 2024Published 13 September 2024
Outsourced Contact Centre Renewal
Consumer Council for WaterStaff training services
£600,000
Closed tender, closed 25 October 2024Published 5 September 2024
EEM0071 Vacant Property Services Framework
EFFICIENCY EAST MIDLANDS LIMITEDBuilding completion work
£200,000,000
Closed tender, closed 25 October 2024Published 4 September 2024
SWAST-3045-DDaT Computer Aided Dispatch (CAD)
South Western Ambulance Service NHS Foundation Trust
Value not stated
Expired contract, expired 30 September 2026Published 2 September 2024
Digital Engagement Platform
Cheshire West and Chester CouncilSupplier(s) Granicus-Firmstep LtdIT services: consulting, software development, Internet and supportAwarded 1 October 2024
£90,000
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Expired contract, expired 4 August 2026Published 2 September 2024
Out of Hours Call Handling Service
Rooftop Housing Group LtdSupplier(s) SPS Doorguard Ltd.Telephone-answering servicesAwarded 5 August 2024
£72,000
Expired contract, expired 30 September 2024Published 29 August 2024
Tyne Pedestrian & Cycle Tunnel CCTV Renewal
Newcastle City CouncilSupplier(s) BSQUARE CONTROLS LIMITEDClosed-circuit surveillance systemAwarded 30 August 2024
£27,522.63
Expired contract, expired 18 August 2025Published 27 August 2024
Cisco Contact Center Flexplan Subscription - SBS24-043
NHS Shared Business ServicesSupplier(s) EUROPEAN ELECTRONIQUE LIMITEDSoftware package and information systemsAwarded 19 August 2024
£59,899.01
Stale Pre-tenderPublished 23 August 2024
Responsive Repairs and Planned Maintenance
Sanctuary Housing AssociationRepair and maintenance services of building installations
£250,000,000
Closed tender, closed 30 September 2024Published 21 August 2024
Parking and Traffic Enforcement & Associated Services
London Borough of LewishamCivic-amenity services
£60,000,000
Closed tender, closed 12 September 2024Published 21 August 2024
Gas suppression system for Server room
Isle of Wight CouncilMiscellaneous computer equipment
Value not stated
Closed tender, closed 12 September 2024Published 20 August 2024
Gas suppression system for Server room
Isle of Wight CouncilMiscellaneous computer equipment
£30,000
Awarded contract, expiring 31 May 2031Published 16 August 2024
Unified Communication Telephony Solution
Blackburn with Darwen Borough CouncilSupplier(s) Cinos LtdTelecommunications equipment and suppliesAwarded 3 June 2024
£500,000
Expired contract, expired 30 September 2025Published 15 August 2024
Out of Hours Future Operating Model
London Borough of Waltham ForestSupplier(s) Capita Business Services LtdTelephone-answering servicesAwarded 8 July 2024
£176,000
Expired contract, expired 3 June 2025Published 13 August 2024
The supply of West Midlands Combined Authority Contact Centre System and Associated Required Licences
West Midlands Combined AuthoritySupplier(s) 8X8 UK LIMITEDCall centreAwarded 4 June 2024
£51,190.8

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