Complaint Management System
Details
- Supplier(s)
- ROL Solutions Ltd
- Value
- £44,875
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 24 September 2024
- Source
- uk:contracts_finder
Tender description
Corporate complaint system - Casetracker by Govmetric.
Timeline
- Completed: Award date6 August 2024
- Completed: Award published24 September 2024Current notice
- Next: Contract expiry date5 August 2027in 9 months
About the buyer
Stevenage Borough Council is the local authority for the Hertfordshire town of Stevenage. Procurement runs through a shared partnership with neighbouring Hertfordshire councils and public bodies. The Co-operative Procurement Strategy 2025-28, adopted by Cabinet in March 2025, sets the council's current procurement priorities.
Over the past 5 years, most of Stevenage Borough Council's contract awards have been in construction work, architectural and engineering services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@stevenage-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@stevenage-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@stevenage-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@stevenage-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@stevenage-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@stevenage-borough-council.gov |
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