Parking and Traffic Enforcement & Associated Services

Tender description

The Council is seeking to appoint a progressive, technological and forward-looking external service provider as its Parking Services contractor to undertake on the Council's behalf. The scope of the contract will cover the full range of service provisions: - on-street and off-street parking and traffic enforcement, including the provision of Civil Enforcement Officers (CEOs), equipment, materials and associated services - Implementation, maintenance, provision of automatic number plate recognition (ANPR) closed-circuit television (CCTV) traffic enforcement camera hardware, installation, and review software - CCTV enforcement including clip review - ANPR CCTV mobile enforcement vehicle - environmental enforcement, including the provision of Environmental Enforcement Officers (EEOs), equipment, materials and associated services - abandoned vehicles removal service management - cashless parking services - penalty charge notice, and back-office processing - parking permit issuing and processing - enforcement agencies management - disabled bay application processing and implementation - signs and lines implementation and management - suspensions and all associated management - provision and maintenance of Information and Communication Technology (ICT) hardware and software including all associated to enforcement, - customer contact call centre, and - all associated services and equipment required to facilitate the contract.