omnichannel contact centre solution for Oxfordshire County Council
Details
- Supplier(s)
- ZVC UK LTD
- Value
- £657,308
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 18 September 2024
- Source
- uk:contracts_finder
Tender description
Oxfordshire County Council as part of its Customer Engagement strategy is seeking to procure an omnichannel contact centre solution
Timeline
- Completed: Award date29 August 2024
- Completed: Award published18 September 2024Current notice
- Next: Contract expiry date28 August 2027in 10 months
About the buyer
Oxfordshire County Council governs the county of Oxfordshire, and buys as a local authority under its own contract procedure rules. Suppliers use that system to upload invoices, receive purchase orders and track payment status. Ethical and social value standards apply throughout tender evaluation for the council's larger contracts.
Over the past 5 years, most of Oxfordshire County Council's contract awards have been in construction work, architectural and engineering services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@oxfordshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@oxfordshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@oxfordshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@oxfordshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@oxfordshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@oxfordshire-county-council.gov |
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