Unified Communication Telephony Solution
Details
- Supplier(s)
- Cinos Ltd
- Value
- £500,000
- Duration
- 7 years
- Topic
- Telecommunications network
- Published
- 16 August 2024
- Source
- uk:contracts_finder
Tender description
In response to current and emerging requirements for improved communication facilities, BDBC has decided to replace their existing Skype for Business telephony service with a Microsoft Teams telephony solution, associated SIP Direct Routing network services, and integrated to their existing on-premise Netcall contact centre.\r Tenders are invited for the supply of services in respect of Microsoft Teams Voice solution and associated SIP / Call plan network services. The successful Bidder will be responsible for providing to the Council a phase migration from BDBC's existing telephony environment to Teams Voice. The three main elements are:\r • DDI, SIP / Call plan Direct Routing network services\r • Microsoft Teams Voice (Microsoft licenses will be provided by BDBC's incumbent Microsoft Licensing partner)\r • Direct Routing SIP connection to BDBC's on-premise Netcall Liberty Converse contact centre\r To support the phased migration, BDBC are looking to engage a supplier to provide the design, any associated hardware, the installation / configuration and support services for Microsoft Teams Voice, integrated contact centre and associated SIP / Call Plan services.\r
Timeline
- Completed: Award date3 June 2024
- Completed: Award published16 August 2024Current notice
- Next: Contract expiry date31 May 2031in 5 years
About the buyer
Blackburn with Darwen Borough Council buys as a local authority, advertising tender opportunities through The Chest, the North West's shared procurement portal. The portal was set up with funding from the North West Centre of Excellence to connect regional buyers and suppliers. Registration on the Suppliers' Area is free and brings email alerts on matching opportunities. Suppliers already signed up to ProContract elsewhere in the region do not need to register again. Higher-value contracts also appear nationally on Find a Tender. The Chest carries the council's contracts register, showing which suppliers currently hold agreements.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Blackburn with Darwen Borough Council's contract awards have been in construction work, health and social work and architectural and engineering services.
Relevant CPV codes
- 32412100 · Telecommunications network
- 32500000 · Telecommunications equipment and supplies
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@blackburn-with-darwen-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@blackburn-with-darwen-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@blackburn-with-darwen-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@blackburn-with-darwen-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@blackburn-with-darwen-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@blackburn-with-darwen-borough-council.gov |
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