Customer Service Tenders and Contracts in the East of England

135 matching notices from public sector buyers in the East of England, 2 published in the last 30 days.

Recent buyers include East Suffolk Council, Tendring District Council and Stevenage Borough Council.

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135 results

Closed tender, closed 2 December 2024Published 1 November 2024
South Norfolk Council: Customer Relation Management Software Package
East Suffolk CouncilAdministration software package
Value not stated
Closed tender, closed 15 November 2024Published 16 October 2024
EPP0103 Integrated Recycling, Waste Collection and Street Cleansing Contract
Tendring District CouncilRefuse collection services
£220,000,000
Awarded contract, expiring in 9 monthsPublished 24 September 2024
Complaint Management System
Stevenage Borough CouncilSupplier(s) ROL Solutions LtdSoftware package and information systemsAwarded 6 August 2024
£44,875
Expired contract, expired 5 December 2024Published 6 August 2024
Firmstep 'Payments' & Firmstep 'Forms' solution.
Luton CouncilSupplier(s) Granicus-Firmstep LtdAwarded 6 December 2023
£36,000
Awarded contractPublished 1 April 2024
Service designer, customer portal, staff portal & payments module
Bedford Borough CouncilSupplier(s) Granicus-Firmstep LtdAwarded 1 April 2024
POUND STERLING (GBP) 27,932.21
Awarded contract, expiring 10 April 2029Published 14 March 2024
Garden Waste Customer Portal
Braintree District CouncilSupplier(s) Bartec Municipal Technologies LimitedIT services: consulting, software development, Internet and supportAwarded 11 March 2024
£115,583
Awarded contract, expiring in 4 daysPublished 13 March 2024
ENHT - Netcall - Liberty Converse Software to support the 8x8 Telephony system
East and North Hertfordshire NHS TrustSupplier(s) Netcall Technology LimitedSoftware-related servicesAwarded 19 February 2024
£200,000
Expired contract, expired 31 August 2025Published 8 March 2024
Provision of an enviromental services operations system via CCS framework RM3821
Stevenage Borough CouncilSupplier(s) Bartec Municipal Technologies LimitedSoftware package and information systemsAwarded 1 September 2023
£52,725
Awarded contract, expiring 30 January 2029Published 20 February 2024
Contact Centre - Telephony
Bedford Borough CouncilSupplier(s) Softcat PLCTelecommunications networkAwarded 31 January 2024
£408,817
Awarded contract, expiring in 1 weekPublished 24 November 2023
Implementation of Esuasive Housing Dynamic CRM System
Flagship Housing GroupSupplier(s) DB Group LimitedSoftware package and information systemsAwarded 6 November 2023
£398,497
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Awarded contract, expiring in 17 monthsPublished 27 October 2023
Contract award for the Provision of a Customer Service Centre Service for Hertfordshire County Council
Hertfordshire County CouncilSupplier(s) SERCO LIMITEDCall centreAwarded 1 April 2024
£17,826,556
Awarded contractPublished 11 August 2023
ID 4321217 - DfE - CITBNI - Replacement of Computer Information System
Department for the Economy, Construction Industry Training BoardSupplier(s) FLINT STUDIOS LTDComputer support and consultancy servicesAwarded 11 August 2023
£798,885.99
Closed tender, closed 18 August 2023Published 10 July 2023
Contact Centre as a Service
Norfolk County CouncilRadio, television, communication, telecommunication and related equipment
Value not stated
Closed tender, closed 22 August 2023Published 14 June 2023
Mid South Essex NHS Foundation Trust - Outsourced Pathology
Mid and South Essex NHS Foundation TrustPathology services
£935,000,000
Expired contract, expired 31 March 2024Published 4 May 2023
Contract for the Provision of a Customer Service Centre Service for Hertfordshire County Council
Hertfordshire County CouncilSupplier(s) SERCO LIMITEDCall centreAwarded 1 April 2023
£4,742,285
Expired contract, expired 14 February 2026Published 1 March 2023
Arcus Licences for Customer Portal and CRM
St Albans City and District CouncilSupplier(s) Arcus Global LtdCustomer Relation Management software packageAwarded 15 February 2023
£445,192
Expired contract, expired 12 February 2026Published 1 March 2023
Salesforce Licences for Customer Portal and CRM
St Albans City and District CouncilSupplier(s) Softcat PLCCustomer Relation Management software packageAwarded 13 February 2023
£324,924
Closed tender, closed 27 March 2023Published 23 February 2023
ID 4321217 - DfE - CITBNI - Replacement of Computer Information System
Department for the Economy, Construction Industry Training BoardInformation systems and servers
£810,000
Expired contract, expired 22 November 2024Published 23 November 2022
PRF 1580 - Online Financial Assessment Tool
Peterborough City CouncilSupplier(s) LOOKING LOCAL LIMITEDAwarded 24 November 2022
£105,525
Expired contract, expired 29 November 2022Published 31 October 2022
Firmstep Forms (Granicus)
West Northamptonshire CouncilSupplier(s) Granicus-Firmstep LtdComputer platformsAwarded 30 November 2021
£39,650

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ID 4321217 - DfE - CITBNI - Replacement of Computer Information System

Contact Centre as a Service

Mid South Essex NHS Foundation Trust - Outsourced Pathology

ID 4321217 - DfE - CITBNI - Replacement of Computer Information System

Firmstep Forms (Granicus)

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Win more Customer Service contracts in the East of England with Stotles