Expired contract

Implementation of Esuasive Housing Dynamic CRM System

Details

Supplier(s)
DB Group Limited
Value
£398,497
Duration
3 years
Topic
Software package and information systems
Published
24 November 2023

Tender description

This Call-Off Contract is for the provision of Services under G-Cloud 13 Framework Agreement RM1557.13: for 36 months. Value stated is for 36 month contract for the implementation of Esuasive Housing CRM modules and implementation of Esuasive Dynamics Portal to enable customer self-service for repairs, rent statements/payments and general case management.

Timeline

  1. Completed: Award date6 November 2023
  2. Completed: Award published24 November 2023
    Current notice
  3. Completed: Contract expiry date5 November 2026

About the buyer

Flagship Housing Group is a housing association based in Norwich. Flagship Housing Limited is a subsidiary of Bromford Flagship LiveWest Limited. Bromford, Flagship and LiveWest have merged. Flagship has run a doors and windows framework in lots, covering planned and responsive works. A separate electrical contractors framework served the subsidiaries Newtide, Samphire and Victory Homes. That framework ran for 24 months with two 12-month extension options. Internal audit services were tendered as a three-year contract.

Over the past 5 years, most of Flagship Housing Group's contract awards have been in construction work, repair and maintenance and IT services.

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