Arcus Licences for Customer Portal and CRM
Details
- Supplier(s)
- Arcus Global Ltd
- Value
- £445,192
- Duration
- 3 years
- Topic
- Customer Relation Management software package
- Published
- 1 March 2023
- Source
- uk:contracts_finder
Tender description
The council also relies on support and maintenance services from Arcus for Digital Services Hub, Staff Hub, Local Government CRM, Arcus Government Pack and Integrations. This includes important end of year processes for HR and garden waste and Gazetteer Managed Service which ensures the address database in the Arcus platform is updated via updates from the council's Local Land and Property Gazetteer.
Timeline
- Completed: Award date15 February 2023
- Completed: Award published1 March 2023Current notice
- Completed: Contract expiry date14 February 2026
About the buyer
St Albans City and District Council is a local authority that runs its tendering through a procurement team.
Over the past 5 years, most of St Albans City and District Council's contract awards have been in software and information systems, construction work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@st-albans-city-and-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@st-albans-city-and-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@st-albans-city-and-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@st-albans-city-and-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@st-albans-city-and-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@st-albans-city-and-district-council.gov |
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