Contract for the Provision of a Customer Service Centre Service for Hertfordshire County Council
Details
- Supplier(s)
- SERCO LIMITED
- Value
- £4,742,285
- Duration
- 1 year
- Topic
- Call centre
- Published
- 4 May 2023
- Source
- uk:contracts_finder
Tender description
Awarded Contract - the contract has been awarded to a supplier. Hertfordshire County Council has directly awarded a contract using CCS Framework RM6181 for the Provision of Outsourced Contact Centre and Business Services, Lot 1 Contact Centres. The successful supplier is Serco Limited. The Contract period will be for twelve months.
Timeline
- Completed: Award date1 April 2023
- Completed: Award published4 May 2023Current notice
- Completed: Contract expiry date31 March 2024
About the buyer
Hertfordshire County Council is the local authority for Hertfordshire, and buys as a local government organisation. Nine public sector organisations across the county share Supply Hertfordshire as a joint procurement service. Contracts carry the council's own terms and conditions for every goods, services and works purchase.
Over the past 5 years, most of Hertfordshire County Council's contract awards have been in health and social work, construction work and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hertfordshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hertfordshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hertfordshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hertfordshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hertfordshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hertfordshire-county-council.gov |
7 similar open tenders
See more open tenders related to Call centre.
- Open tender
Housing Maintenance & Repair
- Open tender
Housing Maintenance & Repair
Related topics
Topics related to Contract for the Provision of a Customer Service Centre Service for Hertfordshire County Council, ranked by notice volume.
- 1,665£38.2bn
Related buyers
Buyers similar to Hertfordshire County Council.
- 1,576£16.5bn
- 1,402£1.6bn
- 1,008£1.8bn
- 1,008£3.2bn
- 882£2.0bn
- 844£392.1m
- 805£17.9bn
- 767£857.4m
- 727£505.7m
- 641£1.7bn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.