Service Desk Workforce Management Tool
Details
- Supplier(s)
- Wavenet Ltd
- Value
- £78,702.67
- Duration
- 1 year
- Topic
- Software package and information systems
- Published
- 5 February 2025
- Source
- uk:contracts_finder
Tender description
NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the Provision of a Service Desk Workforce Management Tool to Wavenet Limited. This requirement has been procured via Further competition through the Crown Commercial Services (CCS) Framework for Network Services 3: RM6116 Lot 4c: Contact Centre Solutions
Timeline
- Completed: Award date13 January 2025
- Completed: Award published5 February 2025Current notice
- Completed: Contract expiry date13 March 2026
About the buyer
NHS South, Central and West Commissioning Support Unit is a healthcare buyer, an NHS commissioning support unit that runs procurement for integrated care boards, NHS trusts and healthcare providers. A healthcare procurement team runs end-to-end tendering for clinical services. A Dynamic Purchasing System covers commonly sourced goods and services such as orthodontics, consultancy and IT solutions.
Over the past 5 years, most of NHS South, Central and West Commissioning Support Unit's contract awards have been in software and information systems, IT services and education and training.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov |
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