Expired contract

Amazon Connect for CNS Digital Enhancements

Details

Value
£162,000
Duration
1 year
Topic
Networking, Internet and intranet software package
Published
15 May 2024

Tender description

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for cloud based contact centre digital capabilities to Amazon Web services EMEA SARL, UK Branch. This requirement has been procured via the Crown Commercial Services G Cloud 13 framework (RM1557.13).

Timeline

  1. Completed: Award date29 April 2024
  2. Completed: Award published15 May 2024
    Current notice
  3. Completed: Contract expiry date28 April 2025

About the buyer

NHS South, Central and West Commissioning Support Unit is a healthcare buyer, an NHS commissioning support unit that runs procurement for integrated care boards, NHS trusts and healthcare providers. A healthcare procurement team runs end-to-end tendering for clinical services. A Dynamic Purchasing System covers commonly sourced goods and services such as orthodontics, consultancy and IT solutions.

Over the past 5 years, most of NHS South, Central and West Commissioning Support Unit's contract awards have been in software and information systems, IT services and education and training.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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