Contact Centre Tenders and Contracts in England

1,073 matching notices from public sector buyers in England, 3 published in the last 30 days.

Recent buyers include Sheffield City Council, Halton Housing Trust and Incommunities Limited.

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1,073 results

Awarded contract, expiring 31 July 2029Published 4 August 2026
Storm Cloud Contact Centre
Sheffield City CouncilSupplier(s) CONTENT GURU LIMITEDInformation technology servicesAwarded 4 August 2026
£3,087,966
Awarded contract, expiring 21 July 2028Published 3 August 2026
External Call Handling Service
Halton Housing TrustSupplier(s) SPS Doorguard Ltd.Call centreAwarded 3 August 2026
£135,000
Awarded contractPublished 31 July 2026
Contact Centre as a Service (CCaaS)
Incommunities LimitedSupplier(s) Alscient LimitedSoftware package and information systemsAwarded 30 April 2026
£300,000
Awarded contract, expiring in 11 monthsPublished 29 July 2026
Out of Hours Call Handling Service (OOH)
Epping Forest District CouncilSupplier(s) SPS Doorguard Ltd.Call centreAwarded 1 October 2026
£30,166
Stale Pre-tender, closed 10 August 2026Published 24 July 2026
Customer Contact Centre -Telephony/CRM
West Yorkshire Combined AuthorityIT services: consulting, software development, Internet and support
£1,200,000
Closed tender, closed 10 August 2026Published 24 July 2026
Customer Contact Centre -Telephony/CRM
West Yorkshire Combined AuthoritySoftware programming and consultancy services
Value not stated
Closed tender, closed 17 August 2026Published 22 July 2026
Communications Solution and Telephony Services
Kent County CouncilSoftware package and information systems
£100,000,000
Awarded contract, expiring in 2 monthsPublished 14 July 2026
Implementation of Amazon Connect Platform Licence
Royal Borough of Kensington and ChelseaSupplier(s) PricewaterhouseCoopers LLPSoftware implementation servicesAwarded 2 July 2026
£550,000
Awarded contract, expiring 1 July 2029Published 14 July 2026
Amazon Connect platform licence
Royal Borough of Kensington and ChelseaSupplier(s) Amazon Web ServiceIT services: consulting, software development, Internet and supportAwarded 2 July 2026
£738,000
Awarded contract, expiring 29 June 2028Published 9 July 2026
Customer Contact Centre Solution (CCaaS)
Wandle Housing AssociationSupplier(s) Vodafone LtdCommunication software packageAwarded 30 June 2026
£624,155.32
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Closed tender, closed 7 August 2026Published 7 July 2026
Procurement for Microsoft Teams Voice & Omnichannel Contact Centre Solution
Habinteg Housing AssociationTelecommunications services
£291,666.67
Awarded contract, expiring 30 June 2029Published 2 July 2026
Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation
Suffolk County CouncilSupplier(s) TTEC (UK) Solutions LimitedIT services: consulting, software development, Internet and supportAwarded 1 July 2026
£230,160
Closed tender, closed 3 August 2026Published 29 June 2026
CO6211 Public Protection Monitoring and Response Service
NHS Tower Hamlets Clinical Commissioning GroupClosed circuit television services
Value not stated
Closed tender, closed 3 August 2026Published 29 June 2026
CO6211 Public Protection Monitoring and Response Service
NHS Tower Hamlets Clinical Commissioning GroupAdministration, defence and social security services
£3,052,000
Awarded contract, expiring in 8 monthsPublished 26 June 2026
Out of Hours Call Handling
Chesterfield Borough CouncilSupplier(s) SPS Doorguard LimiteAwarded 1 July 2026
£30,000
Awarded contractPublished 26 June 2026
Out of Hours Call Handling
Chesterfield Borough CouncilSupplier(s) SPS Doorguard Ltd.Telephone-answering servicesAwarded 26 June 2026
£32,006
Closed tender, closed 31 July 2026Published 17 June 2026
Contact Centre as a Service (CCaas)
Ministry of Defence
Value not stated
Awarded contract, expiring 24 May 2029Published 15 June 2026
Telephony System - Cloud Communications 8x8
Nottinghamshire County CouncilSupplier(s) VIRGIN MEDIA BUSINESS LIMITEDIP telephone servicesAwarded 25 May 2026
£403,599.84
Awarded contract, expiring 31 May 2029Published 15 June 2026
WV26014 - Lifeline and Out of Hours Contact Centre Services
Mid Devon District CouncilSupplier(s) Somerset CouncilOffice-support servicesAwarded 15 June 2026
£129,113.33
Awarded contract, expiring 24 May 2029Published 15 June 2026
Telephony System - Cloud Communications 8x8
Nottinghamshire County CouncilSupplier(s) VIRGIN MEDIA BUSINESS LIMITEDAwarded 25 May 2026
£500,000

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