Awarded contract

Amazon Connect platform licence

Details

Supplier(s)
Amazon Web Service
Value
£738,000
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
14 July 2026

Tender description

The Royal Borough of Kensington & Chelsea (RBKC) has awarded a Service Contract to the Amazon Web Service for the delivery of Amazon Connect platform licence. The contract was procured for 36 months via Direct Award using the G-Cloud 14 Lot 2 Framework.

Timeline

  1. Completed: Award date2 July 2026
  2. Completed: Award published14 July 2026
    Current notice
  3. Next: Contract expiry date1 July 2029in 3 years

About the buyer

Royal Borough of Kensington and Chelsea is a London local authority, procuring goods, works and services for the borough's council services. Corporate, housing, construction, property and environmental contracts are advertised through Delta eSourcing. Adult social care, children's services, school works and public health opportunities run through Jaggaer instead. Suppliers must register on the Central Digital Platform to bid, a requirement under the Procurement Act 2023. Healthcare services procurement follows the Provider Selection Regime rather than a standard tender. A published corporate contract register lists live contracts and their expected re-tender dates.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Royal Borough of Kensington and Chelsea's contract awards have been in IT services, construction work and health and social work.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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