Contact Centre Tenders and Contracts in England

1,073 matching notices from public sector buyers in England, 3 published in the last 30 days.

Recent buyers include West Midlands Combined Authority, Leicester City Council and Teignbridge District Council.

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1,073 results

Stale Pre-tenderPublished 17 July 2024
West Midlands Combined Authority are looking to complete Pre Market Engagement for the Delivery of its Contact Centre Solution
West Midlands Combined AuthorityCall centre
Value not stated
Closed tender, closed 31 July 2024Published 17 July 2024
Preliminary Market Engagement -Omni Channel Contact Centre/ACD, CRM, Web CMS and Telephony
Leicester City CouncilSoftware package and information systems
Value not stated
Closed tender, closed 30 August 2024Published 15 July 2024
Strata Contact Centre
Teignbridge District CouncilSoftware package and information systems
Value not stated
Closed tender, closed 26 July 2024Published 10 July 2024
Homelessness Out of Hours Service
Sandwell Metropolitan Borough CouncilOther community, social and personal services
Value not stated
Expired contract, expired 30 April 2025Published 8 July 2024
Puzzel Platform
NHS EnglandSupplier(s) Puzzel LimitedCall centreAwarded 1 May 2024
£126,705
Expired contract, expired 30 June 2026Published 28 June 2024
INSS Contact Centre Licensing and Support
The Insolvency ServiceSupplier(s) CHARTERHOUSE VOICE & DATA LIMITEDSoftware supply servicesAwarded 1 July 2024
£355,276
Awarded contract, expiring 1 December 2029Published 25 June 2024
Call Centre Solution
Southern Housing GroupSupplier(s) 8X8 UK LIMITEDTelecommunications servicesAwarded 2 December 2024
£1,941,906
Awarded contractPublished 25 June 2024
Call Centre Solution
Southern Housing GroupSupplier(s) 8X8 UK LIMITEDIT services: consulting, software development, Internet and supportAwarded 29 March 2024
£5,234,110
Stale Pre-tenderPublished 24 June 2024
Contact Centre Software Enhancement
Thirteen Housing Group LtdCall centre
Value not stated
Expired contract, expired 12 February 2026Published 20 June 2024
Out of Hours Call Handling
London Borough of SuttonSupplier(s) FOUNDEVER GB LIMITEDCall centreAwarded 13 February 2023
£166,000
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Awarded contract, expiring in 7 monthsPublished 24 May 2024
FHPP00077- Out of Hours Call Handling Services
Futures Housing GroupSupplier(s) CAREIUM UK LIMITEDCall centreAwarded 29 May 2024
£160,000
Awarded contract, expiring in 6 monthsPublished 24 May 2024
RHUL-24059 ECX CCAAS Service for Clearing
Royal Holloway, University of LondonSupplier(s) I.P. INTEGRATION LIMITEDSoftware package and information systemsAwarded 1 May 2024
£46,344
Expired contract, expired 13 October 2026Published 22 May 2024
Warm Home Discount - Contact Centre - Contract Award Notice
Department for Energy Security & Net ZeroSupplier(s) Hinduja Global Solutions UK LimitedPostal and telecommunications servicesAwarded 20 May 2024
£5,531,537
Closed tender, closed 17 June 2024Published 17 May 2024
Contact Management Solution
Northumbria Healthcare Facilities Management Ltd
Value not stated
Closed tender, closed 7 June 2024Published 17 May 2024
Contact Centre Solution
Northumbria Healthcare NHS Foundation TrustSoftware package and information systems
£180,000
Closed tender, closed 7 June 2024Published 17 May 2024
Contact centre solution
Northumbria Healthcare NHS Foundation TrustSoftware package and information systems
£180,000
Stale Pre-tenderPublished 16 May 2024
Supply of Adjudication, Contact Centre and Integration services for the Single Independent Appeals Service (SIAS)
Ministry of Housing, Communities & Local GovernmentMiscellaneous business and business-related services
Value not stated
Expired contract, expired 28 April 2025Published 15 May 2024
Amazon Connect for CNS Digital Enhancements
NHS South, Central and West Commissioning Support UnitSupplier(s) AMAZON WEB SERVICES EMEA SARLNetworking, Internet and intranet software packageAwarded 29 April 2024
£162,000
Awarded contract, expiring in 2 monthsPublished 14 May 2024
Customer Services Telephony
Aster Property LimitedSupplier(s) CIPTEX LTDCustomer servicesAwarded 1 January 2024
£982,447.98
Awarded contract, expiring 31 March 2030Published 3 May 2024
Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations
National Savings and InvestmentsSupplier(s) Sopra Steria LimitedCustomer-care servicesAwarded 3 November 2023
£275,959,714

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