INSS Contact Centre Licensing and Support
Details
- Supplier(s)
- CHARTERHOUSE VOICE & DATA LIMITED
- Value
- £355,276
- Duration
- 2 years
- Topic
- Maintenance of information technology software
- Published
- 28 June 2024
- Source
- uk:contracts_finder
Tender description
Licensing and Support for the Insolvency Service contact centre service, including software and hardware licensing, recording and retention. Support and maintenance services for above listed service lines.
Timeline
- Completed: Award published28 June 2024Current notice
- Completed: Award date1 July 2024
- Completed: Contract expiry date30 June 2026
About the buyer
The Insolvency Service is a central government executive agency, sponsored by the Department for Business and Trade. A Framework First policy makes cross-government frameworks the main sourcing route. Contracts are awarded by competition between suppliers unless there are compelling reasons why competition cannot be used.
Larger contracts appear in a commercial pipeline that looks 18 months ahead.
Over the past 5 years, most of The Insolvency Service's contract awards have been in business services, software and information systems and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-insolvency-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-insolvency-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-insolvency-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-insolvency-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-insolvency-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-insolvency-service.gov |
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