Customer Service Tenders and Contracts in England

1,222 matching notices from public sector buyers in England, 20 published in the last 30 days.

Recent buyers include Watford Borough Council, NHS South, Central and West Commissioning Support Unit and Erewash Borough Council.

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1,222 results

Awarded contract, expiring in 3 monthsPublished 2 February 2026
Firmstep Specialist Consultancy Support
Watford Borough CouncilSupplier(s) Algorythm LtdSoftware supply servicesAwarded 2 February 2026
£31,474
Awarded contract, expiring in 2 monthsPublished 29 January 2026
Provision of an Online Stakeholder Engagement System to NHS South, Central and West Commissioning Support Unit (SCW)
NHS South, Central and West Commissioning Support UnitSupplier(s) Granicus-Firmstep LtdSoftware package and information systemsAwarded 1 January 2026
£22,100
Awarded contract, expiring 29 September 2028Published 13 January 2026
EBCT 418 Customer portal and online forms with designer capability
Erewash Borough CouncilSupplier(s) IEG4 LimitedPlatform interconnectivity software packageAwarded 13 January 2026
Value not stated
Awarded contractPublished 5 January 2026
Contact Centre Management System
LEEDS FEDERATED HOUSING ASSOCIATION LIMITEDSupplier(s) IP Exchange LtdIP telephone servicesAwarded 1 October 2025
£350,000
Awarded contract, expiring in 3 monthsPublished 30 December 2025
Netcall Service & Support Renewal
The Police and Crime Commissioner for CambridgeshireSupplier(s) Netcall Technology LimitedTelephone-answering servicesAwarded 30 December 2025
Value not stated
Awarded contract, expiring 30 November 2030Published 22 December 2025
AT1430 - Digitisation of frontline services in Street Cleansing, Refuse Collection, and Grounds Maintenance
Luton CouncilSupplier(s) Bartec Municipal Technologies LimitedSoftware package and information systemsAwarded 14 December 2025
£800,700
Expired contract, expired 29 April 2026Published 22 December 2025
TC014 - Engagement Management Professional System Upgrade
Bolton CouncilSupplier(s) Boxxe LimitedAwarded 22 December 2025
Value not stated
Awarded contract, expiring in 15 monthsPublished 22 December 2025
GovService - Platform
Middlesbrough CouncilSupplier(s) Granicus-Firmstep LtdIT services: consulting, software development, Internet and supportAwarded 22 December 2025
£209,166
Awarded contract, expiring 28 November 2029Published 18 December 2025
Customer Experience and Enterprise Digital Platform
Cumberland CouncilSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 29 November 2025
£1,280,000
Awarded contract, expiring 17 November 2029Published 10 December 2025
GB-St Helens: Contract Award Notice - Netcall Contact Centre Software
TorusSupplier(s) Netcall Technology LimitedSoftware supply servicesAwarded 18 November 2025
£620,640
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Expired contract, expired 29 July 2026Published 10 December 2025
CA16878 - MAINT6403-RFL(NM)-Netcall Liberty
4 buyers
Moorfields Eye Hospital NHS Foundation Trust
North Middlesex University Hospital NHS Trust
Royal Free London NHS Foundation Trust
Whittington Health NHS Trust
Supplier(s) Netcall Technology LimitedSoftware maintenance and repair servicesAwarded 30 July 2025
£69,910
Closed tender, closed 9 January 2026Published 8 December 2025
Commercial Waste Management Software System (WMS)
Nottingham City CouncilSoftware-related services
£550,000
Awarded contract, expiring 4 January 2030Published 4 December 2025
Tender for UKROEd Project MApp (Management Application) CRM Phase 2
UKROEd LtdSupplier(s) Cranmore Consulting LimitedIT services: consulting, software development, Internet and supportAwarded 3 December 2025
£2,000,000
Expired contract, expired 31 July 2026Published 3 December 2025
Security Services at Customer Service Centre, George Walk
Redditch Borough CouncilSupplier(s) Cava Security Services LtdSecurity servicesAwarded 3 December 2025
Value not stated
Expired contract, expired 31 July 2026Published 27 November 2025
Contract for Security Services at Customer Service Centre, George Walk
Bromsgrove District Council, Redditch Borough CouncilSupplier(s) Cava Security Services LtdAwarded 1 December 2025
£30,000
Awarded contract, expiring 31 January 2029Published 25 November 2025
Tree Management System
Leicester City CouncilSupplier(s) ra information systemsSoftware package and information systemsAwarded 19 November 2025
£93,450
Closed tender, closed 15 December 2025Published 19 November 2025
SSP Customer Portal
Construction Industry Training BoardInformation systems
£1,250,000
Awarded contractPublished 18 November 2025
SMBC and SHG Netcall Contact Centre Solution
Stockport Metropolitan Borough CouncilSupplier(s) Netcall Technology LimitedSoftware-related servicesAwarded 18 November 2025
£693,000
Awarded contract, expiring in 11 monthsPublished 13 November 2025
GB-Milton Keynes: Provision of Amplius Resident Portal
Amplius LivingSupplier(s) Plentific LtdSoftware package and information systemsAwarded 1 October 2025
£148,070
Closed tender, closed 12 December 2025Published 10 November 2025
Out of Hours Call Handling Service – 00267-CX
Stonewater LtdTelephone-answering services
£260,000

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