GovService - Platform
Details
- Supplier(s)
- Granicus-Firmstep Ltd
- Value
- £209,166
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 22 December 2025
- Source
- uk:find_a_tender
Tender description
Service Designer/Customer Portal/Staff Portal Customer Service Hub (UK/EU) - up to 15 users Customer Service Hub Additional Users (Tier 1) - 65 users Customer Service Queuing ## Contract award
Timeline
- Completed: Award published22 December 2025Current notice
- Completed: Award date22 December 2025
- Next: Contract expiry date1 February 2028in 15 months
About the buyer
Middlesbrough Council is a local authority, and its Contract and Commissioning Unit handles procurement enquiries. NEPO works in partnership with 12 North East local authorities on the strategic procurement of goods and services. Buy Boro, the council's simplified quotation procedure, directs smaller contracts toward local businesses and SMEs.
Over the past 5 years, most of Middlesbrough Council's contract awards have been in business services, repair and maintenance and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@middlesbrough-council.gov |
125 similar open tenders
See more open tenders related to IT services: consulting, software development, Internet and support.
- Open tender
Belfast Stories – Story Engine
Related topics
Topics related to GovService - Platform, ranked by notice volume.
- 1,665£38.2bn
Related buyers
Buyers similar to Middlesbrough Council.
- 1,576£16.5bn
- 1,403£1.6bn
- 1,009£1.8bn
- 1,009£3.2bn
- 882£2.0bn
- 844£392.1m
- 805£17.9bn
- 768£859.2m
- 728£505.8m
- 641£1.7bn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.