Awarded contract

AT1430 - Digitisation of frontline services in Street Cleansing, Refuse Collection, and Grounds Maintenance

Details

Value
£800,700
Duration
5 years
Topic
Software package and information systems
Published
22 December 2025

Tender description

Procurement of a future ready product with abilities as set out in the specification below, which will provide a 'one stop shop' solution across Waste, Street Cleansing and Grounds Maintenance operations using high levels of self-serve solutions through customer portals, and API integrations with in house and third-party organisations to create automation. These solutions across all departments will be used to significantly reduce the high levels of manual burden across all workflows and service requests leading to a more effective workflow process and a far superior customer experience.

Timeline

  1. Completed: Award date14 December 2025
  2. Completed: Award published22 December 2025
    Current notice
  3. Next: Contract expiry date30 November 2030in 4 years

About the buyer

Luton Council is a local authority, and a dedicated procurement team supports departments across the council to buy goods, services and works. All tenders are advertised and run through Procontract, the council's e-tendering portal. Suppliers register on Procontract and are automatically invited to tender for the council's contracting opportunities. Registration details must match Companies House records and describe services on offer. The council focuses on local supply chains and jobs and skills markets within its contracts, encouraging local sub-contractors, local recruitment and apprenticeships. Purchasing follows the council's standing orders and the Public Contract Regulations 2015.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Luton Council's contract awards have been in software and information systems, construction work and IT services.

Relevant CPV codes

  • 48000000 · Software package and information systems

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

100 similar open tenders

See more open tenders related to AT1430 - Digitisation of frontline services in Street Cleansing, Refuse Collection, and Grounds Maintenance.

Explore all open tenders

Related topics

Topics related to AT1430 - Digitisation of frontline services in Street Cleansing, Refuse Collection, and Grounds Maintenance, ranked by notice volume.

View all topics

Related buyers

Buyers similar to Luton Council.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.