TC014 - Engagement Management Professional System Upgrade
Details
- Buyer
- Bolton Council
- Supplier(s)
- Boxxe Limited
- Duration
- 4 months
- Published
- 22 December 2025
- Source
- uk:procontracts
Tender description
The Council utilised the HealthTrust Europe’s ComIT2 - Information Communication Technology (ICT) Solutions Framework - HTE-005707, which allowed for a direct award process. The Council called off directly with Software Box Limited. Verint Systems UK Limited will be the provider of the system but will be appointed as a sub-contractor for 100% of the work. Software Box Limited has since been renamed, and the contract was novated to be with BOXXE LIMITED.
Timeline
- Completed: Award published22 December 2025Current notice
- Completed: Award date22 December 2025
- Completed: Contract expiry date29 April 2026
About the buyer
Bolton Council is a Greater Manchester local authority procuring goods, works and services for the borough. A social value toolkit sets out expectations for bidders alongside the council's own ethical procurement policy. The corporate procurement team, based at Bolton Town Hall, handles supplier enquiries and contract queries.
Over the past 5 years, most of Bolton Council's contract awards have been in health and social work, business services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@bolton-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@bolton-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@bolton-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@bolton-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@bolton-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@bolton-council.gov |
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