Customer Service Tenders and Contracts in England

3,470 matching notices from public sector buyers in England, 17 published in the last 30 days.

Recent buyers include NHS South, Central and West Commissioning Support Unit, Golden Lane Housing Limited and West Lancashire Borough Council.

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3,470 results

Expired contract, expired 13 March 2026Published 5 February 2025
Service Desk Workforce Management Tool
NHS South, Central and West Commissioning Support UnitSupplier(s) Wavenet LtdSoftware package and information systemsAwarded 13 January 2025
£78,702.67
Awarded contract, expiring 16 March 2034Published 4 February 2025
Repair, Maintenance and Associated Services
Golden Lane Housing LimitedSupplier(s) MCP Property Services Ltd, MCP Plus LimitedRepair and maintenance servicesAwarded 17 March 2025
£250,000
Awarded contract, expiring 16 March 2034Published 4 February 2025
Repair, Maintenance and Associated Services
Golden Lane Housing LimitedSupplier(s) MCP Property Services LtdRepair and maintenance servicesAwarded 17 March 2025
£87,000,000
Closed tender, closed 7 March 2025Published 4 February 2025
Integrated Repairs Diagnostic Tool
West Lancashire Borough CouncilSoftware package and information systems
Value not stated
Stale Pre-tenderPublished 3 February 2025
TVP00950 - Work Force Management Software for Contact Centre
Thames Valley PoliceSoftware package and information systems
Value not stated
Awarded contract, expiring 3 November 2028Published 31 January 2025
Window Cleaning
East Riding of Yorkshire CouncilSupplier(s) Blenheim Cleaning Services, Pro clean Facilities ltd., Kingston Cleaning ServicesWindow-cleaning servicesAwarded 4 November 2024
£146,000
Closed tender, closed 4 March 2025Published 30 January 2025
Contact Centre Telephony Solution (662-AHL)
Alliance HomesCommunication and multimedia software package
£500,000
Closed tender, closed 4 March 2025Published 30 January 2025
Contact Centre Telephony Solution (662-AHL)
Alliance HomesTelecommunications services
£600,000
Awarded contract, expiring in 16 monthsPublished 28 January 2025
Contact Centre - Enhanced Software Solution
Thirteen Housing Group LtdSupplier(s) Avoira LtdIT services: consulting, software development, Internet and supportAwarded 1 March 2025
£239,380
Closed tender, closed 28 February 2025Published 28 January 2025
Call handling services (out of hours)
East Midlands Housing GroupTelephone-answering services
£630,000
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Closed tender, closed 28 February 2025Published 27 January 2025
Tender for the Provision of Customer Contact Centre Managed Service
Arriva PLCCustomer services
Value not stated
Awarded contractPublished 24 January 2025
Provision of Out of Hours Telephone Service
Aster Property LimitedSupplier(s) Deane Helpline (a Trading Account of Somerset West and Taunton Council)Emergency telephonesAwarded 21 January 2025
£745,450.03
Awarded contractPublished 24 January 2025
ML2024/022 - Magenta Living Contact Centre and Telephony Project
Magenta LivingSupplier(s) New Voice MediaTelecommunications networkAwarded 23 December 2024
£428,682.8
Awarded contract, expiring 20 January 2030Published 22 January 2025
Customer Contact Centre Cloud Platform
London Borough of EnfieldSupplier(s) KERV EXPERIENCE LIMITEDSoftware package and information systemsAwarded 21 January 2025
£1,074,542
Awarded contract, expiring in 2 weeksPublished 21 January 2025
Complaints Management System
Middlesbrough CouncilSupplier(s) COMPUTER APPLICATION SERVICES LIMITEDIT services: consulting, software development, Internet and supportAwarded 18 November 2024
£33,250
Closed tender, closed 19 February 2025Published 20 January 2025
Westminster City Council Pipeline Development Programme - Brunel Estate - Architect
Westminster City CouncilArchitectural services for buildings
£1,741,000
Awarded contractPublished 17 January 2025
Provision of Cloud Based Enquiry Management Software Suite
University of BirminghamSupplier(s) Harbers Solutions BVSoftware package and information systemsAwarded 17 January 2025
£352,160
Expired contract, expired 19 March 2025Published 17 January 2025
Replacement customer service platform
Leicestershire County CouncilSupplier(s) Freshworks Inc.Awarded 20 January 2025
£8,600
Awarded contract, expiring 27 October 2029Published 16 January 2025
Provision of Telephony Software System- Cloud Contact Centre
Folkestone and Hythe District CouncilSupplier(s) Amillan LimitedSoftware package and information systemsAwarded 28 October 2025
£336,800
Closed tender, closed 24 February 2025Published 13 January 2025
Business Travel Management Services 2025
University of SouthamptonTravel management services
£42,000,000

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