Awarded contract

Provision of Telephony Software System- Cloud Contact Centre

Details

Supplier(s)
Amillan Limited
Value
£336,800
Duration
4 years
Topic
Radio, television, communication, telecommunication and related equipment
Published
16 January 2025

Tender description

The provision of telephone software system \\r\r \\r\r Procured (Direct Award) via CCS Framework Network Services 3 (RM6116 Lot 4c)

Timeline

  1. Completed: Award published16 January 2025
    Current notice
  2. Completed: Award date28 October 2025
  3. Next: Contract expiry date27 October 2029in 3 years

About the buyer

Folkestone and Hythe District Council is a local authority covering the Kent coast, procuring goods, works and services for the district. Smaller purchases go through direct written quotes, while larger contracts move to open competitive tender. Governance for purchasing sits in Part 10 of the council's constitution.

Over the past 5 years, most of Folkestone and Hythe District Council's contract awards have been in construction work, business services and software and information systems.

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Decision makers

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