Customer Service Tenders and Contracts in England

3,469 matching notices from public sector buyers in England, 18 published in the last 30 days.

Recent buyers include Herefordshire Council, Bedford Borough Council and Thames Water Utilities Limited.

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3,469 results

Awarded contract, expiring in 5 monthsPublished 2 April 2025
Tender for the provision of the emergency out of hours telephone answering service - Herefordshire Council
Herefordshire CouncilSupplier(s) CAREIUM UK LIMITEDTelephone-answering servicesAwarded 2 April 2025
£90,960
Expired contract, expired 31 March 2026Published 1 April 2025
govDelivery Digital Communications Platform - Granicus-Firmstep Limited
Bedford Borough CouncilSupplier(s) Constellia Public LtdAwarded 1 April 2025
POUND STERLING (GBP) 15,677.11
Closed tender, closed 28 April 2025Published 1 April 2025
Swindon Office Fit Out
Thames Water Utilities LimitedInstallation services (except software)
£7,200,000
Stale Pre-tender, closed 3 April 2025Published 27 March 2025
PA23 - UK4 - Tender Notice
Southern Water Services LtdCompany health services
£1,920,000
Expired contract, expired 24 September 2026Published 26 March 2025
Contact Centre Maintenance and Support
United Lincolnshire Teaching Hospitals NHS TrustSupplier(s) Netcall Technology LimitedIT services: consulting, software development, Internet and supportAwarded 25 March 2025
£149,256
Expired contract, expired 24 September 2026Published 26 March 2025
Contact Centre - Maintenance and Support
Lincolnshire Community Health Services NHS TrustSupplier(s) Netcall Technology LimitedIT services: consulting, software development, Internet and supportAwarded 25 September 2025
£28,030
Stale Pre-tenderPublished 26 March 2025
Integrated Urgent Care and non-urgent care services
NHS Nottingham & Nottinghamshire Integrated Care BoardHealth services
Value not stated
Awarded contract, expiring 1 April 2030Published 25 March 2025
Software Support of Liberty Converse Contact Portal and Contact Centres
Northern Lincolnshire and Goole NHS Foundation TrustSupplier(s) Netcall Technology LimitedSoftware support servicesAwarded 2 April 2025
£380,724
Awarded contract, expiring in 5 monthsPublished 24 March 2025
Telecare Digital Receiving Centre
Northumberland County CouncilSupplier(s) TUNSTALL HEALTHCARE (UK) LIMITEDAwarded 25 March 2025
£62,962
Expired contract, expired 31 January 2026Published 24 March 2025
GB-St Helens: Contracr Award Notice - Netcall
TorusSupplier(s) Netcall Technology LimitedCommunication and multimedia software packageAwarded 3 February 2025
£111,977
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Expired contract, expired 30 September 2025Published 21 March 2025
Telephony System - Isle of Wight Council
Isle of Wight CouncilSupplier(s) Maintel Europe LtdIT services: consulting, software development, Internet and supportAwarded 1 April 2025
£26,059.05
Awarded contract, expiring 1 April 2030Published 20 March 2025
Software Support of Liberty Converse Contact Portal and Switchboard System- HUTH
Hull and East Yorkshire Hospitals NHS TrustSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 20 March 2025
£366,478
Expired contract, expired 31 March 2026Published 19 March 2025
RFE - Contact Centre for supervised visits between parents and children.
Luton CouncilSupplier(s) Kiddizone t/a Selly Oak Contact CentreHealth and social work servicesAwarded 1 April 2024
£47,560
Closed tender, closed 4 April 2025Published 18 March 2025
25016 Market Engagement Telephony & Customer Relationship Management (CRM) system for Cambridgeshire County Council, Customer Services Centre Market Engagement
Cambridgeshire County CouncilCustomer Relation Management software development services
Value not stated
Stale Pre-tender, closed 4 April 2025Published 18 March 2025
25016 Telephony & Customer Relationship Management (CRM) system for Cambridgeshire County Council, Customer Services Centre
Cambridgeshire County CouncilSoftware package and information systems
Value not stated
Awarded contract, expiring 31 May 2028Published 17 March 2025
Personal Safety Devices & Associated Call Centre Services
London & Quadrant Housing TrustSupplier(s) ANDSKYGUARD LIMITED T/A PEOPLESAFETracing system servicesAwarded 1 July 2025
£191,066.4
Stale Pre-tender, closed 16 June 2025Published 14 March 2025
Provision of Information Technology (IT), Customer and Revenue and Benefits services
London Borough of Barnet CouncilSecurity software package
£30,000,000
Stale Pre-tender, closed 16 June 2025Published 14 March 2025
Provision of Information Technology (IT), Customer and Revenue and Benefits services
London Borough of Barnet CouncilInformation systems and servers
£30,000,000
Closed tender, closed 30 April 2025Published 14 March 2025
Outsourced Services
Crown Commercial ServiceCall centre
£5,000,000,000
Expired contract, expired 31 March 2025Published 13 March 2025
Contact Centre Transformation to a Hosted Solution (CCaaS)
Peterborough City CouncilSupplier(s) PricewaterhouseCoopers LLPTelecommunication consultancy servicesAwarded 31 January 2025
£63,000

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